I called at 536 and received my pizza and chocolate chip cookie. Until 716, then I found out it across from our hotel we could of walk but we didn't know until we went out today. Papa jobs was terrible. I would only go there if it was free
Atmosphere: 2
Food: 2
Service: 2
mathieu bourget
Quick delivery!
Atmosphere: 5
Food: 5
Service: 5
Janet Bartlett
Pizza was great! Delivery was fast and food was still hot! Driver was nice too! Awesome experience and will definitely order again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Pizza
Kate Levett
Estimated 18 minutes for 2 pizzas. Waited 44 for carry out.
Thomas Schmidt
Worst service of any pizza place in town. Wouldn't recommend.
Service: 1
Fat Catz
It Seems like they can't get my order right! Ever!! I ask to speak to a manager who hung up on me when i asked his name. I will be going to papa johns in Winchester or martinsburg I'm done with this one.please do better
Atmosphere: 1
Food: 2
Service: 1
Ed R
Ordered by phone, pizza was hot and fresh by the time we got there from Harpers Ferry. Convenient location
Atmosphere: 4
Food: 5
Service: 4
Michael F
Pizza had no sauce on it what so ever, numerous areas were bread with no cheese. very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Diana Rapine
Lastnight the door dasher ripped us off so I called in to explain and the manager was super cool and gave us a credit. We called back tonight to order and use it and he answered and was super helpful. Thank you. We also order everyday lol
We ordered on Sunday after Pizza Hut took our order and didn't fill it. There was only 1 gentleman working, but he was super nice and apologized that he was filling an order of over 10 pizzas before us. We let him know that Pizza Hut wasn't open so he would probably get busy.When we came back to get our pizza (ran an errand while waiting), our pizzas were nice and hot and he got someone else to come in to help him with the deluge of orders he had.I forget about them since their deals are not as great as other pizza places, but will absolutely put them to the front of my pizza rotation.
Atmosphere: 5
Food: 4
Service: 5
Daniel Flores
The food itself is pretty good, same taste as most other papajohns.. Main reason for this Rating is Costumer service, Even tho they made me wait and they lost my order and than they delivered to the wrong address… The person on the phone did everything to correct the mistakes. I appreciate when someone goes above and beyond!! Thanks for being helpful and honest!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ultimate Pepperoni Pizza
Tab Compton
As ordered, extra pineapple was lackin
Atmosphere: 5
Food: 4
Service: 5
Sarah Custer
The food quality I've received from this location through numerous orders over the past year has just become awful! When I receive my orders they are often missing items and/or made completely incorrectly! When contacting the store about these issues they give the consistent impression they couldn't care less! My order last week was the final straw for me. After waiting for my order to be delivered for almost 2 hours, I received it incomplete via a Door Dash delivery driver, not a Papa John's driver, completely ice cold, absolutely gross in appearance and the seals on all 7 of the items I did receive were torn open! The driver told me he couldn't help me regarding the missing items because he doesn't work for them. I had no idea they used Door Dash drivers and weren't using their own drivers, but apparently they are now in a "partnership" to do so. The manager was completely rude and didn't see a problem with items missing, the food being cold or the fact that all of the seals on my order had been broken meaning they had been opened after being closed by the store. I was told the "partnership" doesn't give them any control over the order once it's picked up but Door Dash says it's not in their control either. If they have a "partnership" with them then they should care about the service provided to their customers on their behalf. Had I known when placing the order they were using another service for delivery I wouldn't have done it to begin with, there was no mention on the website or when I placed the order. The other issues on top of that and all the numerous chances I've given this location made that the last chance I would ever give this location.
Food: 1
Service: 1
Cristy Fedorka
Delivery - pizza was delivered in the alloted time frame they specified. Pizza was hot and fresh. Driver was friendly, professional and courteous. I tried the Shaq pizza, definitely lived up to the commercials.
Papa Johns has the best pizza hands down
Atmosphere: 3
Food: 5
Service: 3
I called at 536 and received my pizza and chocolate chip cookie. Until 716, then I found out it across from our hotel we could of walk but we didn't know until we went out today. Papa jobs was terrible. I would only go there if it was free
Atmosphere: 2
Food: 2
Service: 2
Quick delivery!
Atmosphere: 5
Food: 5
Service: 5
Pizza was great! Delivery was fast and food was still hot! Driver was nice too! Awesome experience and will definitely order again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Pizza
Estimated 18 minutes for 2 pizzas. Waited 44 for carry out.
Worst service of any pizza place in town. Wouldn't recommend.
Service: 1
It Seems like they can't get my order right! Ever!! I ask to speak to a manager who hung up on me when i asked his name. I will be going to papa johns in Winchester or martinsburg I'm done with this one.please do better
Atmosphere: 1
Food: 2
Service: 1
Ordered by phone, pizza was hot and fresh by the time we got there from Harpers Ferry. Convenient location
Atmosphere: 4
Food: 5
Service: 4
Pizza had no sauce on it what so ever, numerous areas were bread with no cheese. very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Lastnight the door dasher ripped us off so I called in to explain and the manager was super cool and gave us a credit. We called back tonight to order and use it and he answered and was super helpful. Thank you. We also order everyday lol
Restaurantji Recommends
We ordered on Sunday after Pizza Hut took our order and didn't fill it. There was only 1 gentleman working, but he was super nice and apologized that he was filling an order of over 10 pizzas before us. We let him know that Pizza Hut wasn't open so he would probably get busy.When we came back to get our pizza (ran an errand while waiting), our pizzas were nice and hot and he got someone else to come in to help him with the deluge of orders he had.I forget about them since their deals are not as great as other pizza places, but will absolutely put them to the front of my pizza rotation.
Atmosphere: 5
Food: 4
Service: 5
The food itself is pretty good, same taste as most other papajohns.. Main reason for this Rating is Costumer service, Even tho they made me wait and they lost my order and than they delivered to the wrong address… The person on the phone did everything to correct the mistakes. I appreciate when someone goes above and beyond!! Thanks for being helpful and honest!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ultimate Pepperoni Pizza
As ordered, extra pineapple was lackin
Atmosphere: 5
Food: 4
Service: 5
The food quality I've received from this location through numerous orders over the past year has just become awful! When I receive my orders they are often missing items and/or made completely incorrectly! When contacting the store about these issues they give the consistent impression they couldn't care less! My order last week was the final straw for me. After waiting for my order to be delivered for almost 2 hours, I received it incomplete via a Door Dash delivery driver, not a Papa John's driver, completely ice cold, absolutely gross in appearance and the seals on all 7 of the items I did receive were torn open! The driver told me he couldn't help me regarding the missing items because he doesn't work for them. I had no idea they used Door Dash drivers and weren't using their own drivers, but apparently they are now in a "partnership" to do so. The manager was completely rude and didn't see a problem with items missing, the food being cold or the fact that all of the seals on my order had been broken meaning they had been opened after being closed by the store. I was told the "partnership" doesn't give them any control over the order once it's picked up but Door Dash says it's not in their control either. If they have a "partnership" with them then they should care about the service provided to their customers on their behalf. Had I known when placing the order they were using another service for delivery I wouldn't have done it to begin with, there was no mention on the website or when I placed the order. The other issues on top of that and all the numerous chances I've given this location made that the last chance I would ever give this location.
Food: 1
Service: 1
Delivery - pizza was delivered in the alloted time frame they specified. Pizza was hot and fresh. Driver was friendly, professional and courteous. I tried the Shaq pizza, definitely lived up to the commercials.
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
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