Wendy's

764 E Washington St, Charles Town
(304) 725-1980

Recent Reviews

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Mike Twigg

Order a sandwich from the menu that says nothing about being offered is a single or double and only show a picture of being a double but you get a single and pay the double price

Atmosphere: 1

Food: 1

Service: 1

Zachary Vinson

Horribly slow service

Atmosphere: 1

Food: 3

Service: 1

Mackenzie Dyson

The heavy set Hispanic woman who works front counter is straight up rude. She isn’t wearing a name tag so Idk her name. I placed a mobile order and came up to request no ice and was given ice anyways and was met with attitude when I requested my drink be replaced. This has happened multiple times now; I ignored it the first time as it was a tiny bit busy and I assumed she was flustered but it has come to my attention that she simply lacks customer service skills. I will return cause I have no issues with my food but I have had issues with this woman in particular every time I’ve been here.

Atmosphere: 2

Food: 4

Service: 1

Abraham Estremera

Takis meal was kinda trash

Atmosphere: 5

Food: 2

Service: 5

Jen P

I don't usually eat fast food, but it was open late and close to the hospital. I was able to pick up food for my mother before she was admitted to the hospital. We got two meals with double cheeseburgers, fries, nuggets, and Frosty's. Everything was fresh and the fries were really good. Will definitely use them in emergency situations.

Atmosphere: 5

Food: 5

Service: 5

Tyler T

Solid location and friendly workers, food came out fresh and fast! Wasn't busy at all when we came through

Atmosphere: 4

Food: 5

Service: 4

Andres Noguera

The workers are nice. And very comprehensive

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Baconator

Lisa Chuvalas

The two cheeseburgers were cold and overcooked the ice tea tasted aweful and did not get my large frosty. We spent 27.00 and no receipt.

Atmosphere: 1

Food: 1

Service: 1

Terri Jones

Drive thru lady was insufficient

Food: 5

Service: 1

Bradley Gardner Jr.

This is my first job when I was 15 and 3/4 so I have a special admiration for the way the food is prepared and the way the staff is taught to put care in your food . They're chicken sandwiches are my favorite I wish they would bring back this chicken Caesar pita

Atmosphere: 4

Food: 4

Service: 4

Zoe S

I used to run the front by myself, including making food.. it's not hard. I'm the fastest at where I work now. This place has gone down with the crappiest workers possible. I ordered 2 premium sandwiches, a chili and cheese potato, a junior cheeseburger and a baconater fry.. I got home and was missing the junior cheeseburger.. I go back to get it. They treated me like I was lying . In that case, I would've gone for the bigger stuff.. not a damn small burger. Get over yourselves! I hate going there any more! Worthless as they come.. just opened my food.. the potato became fries 🤦🏼‍♀️

Atmosphere: 1

Food: 1

Service: 1

Abbie

The drink didn’t taste good

Nathan Scott

Stopped driving thru. A little off the highway. Food was good, but they upsold me on the meal to a large without asking.

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich

Julian Deck

It's Wendy's no need to say anything

Food: 5

Service: 4

Recommended dishes: Chili, Spicy Chicken Sandwich

Kristie Twigger

Thanks for the entirely wrong order. Can you understand the easiest of requests??? I asked for no mayo... I got extra mayo on all the sandwiches.. I mean really??? All food was smashed in 1 small bag.. I legally had 4 sandwiches, 3 nuggets, and fries. I get is fat food.. but good grief people.... take at already a tiny bit of pride in doing what you do.

Food: 1

Service: 1

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