Applebee's Grill + Bar

Tried to get a table for 2 people at 630pm. Was told a 15-25 minute wait, with approximately 20 open tables in view. We used to love coming here, but due to service issues hadn't been back in a while, now I remember why.

It was my bday yesterday, so my family & I chose Applebee's for dinner.. primarily because their Mac&Cheese w/ Honey Pepper Chicken Tenders had always been one of my favorite meals. So good, even my husband ordered the same. I asked the server who took my order over the phone if we could add extra honey pepper chicken tenders on both orders, he said yes but that there would be a surcharge. I proceeded to tell him my daughter's order, which was the Riblet plate with loaded mashed potatoes. He said it would cost extra for the loaded. I said okay. When my daughter returned home with our food she was given plain French fries rather than loaded mashed potatoes, and rather than extra honey pepper chicken tenders, we were given plain original chicken tenders in a to-go container. Both pasta meals were incredibly dry, lackluster all the way around. It's basically 15 bucks for a giant bowl of noodles with no sauce or flavor. There's usually tons of leftover pasta, which was why i ordered extra honey pepper chicken. It was always my favorite meal, and on my bday at that.. yes I was a little disappointed. Especially when the worker repeated my order back to confirm everything was correct 🤦‍♀️

Atmosphere: 4

Food: 2

Service: 3

My ribs were crunchy.
The black families here before I was waited over an hour for their food, but I got mine in under 20 minutes.

Atmosphere: 1

Food: 1

Service: 2

Jennifer has taken care of on several occasions in the afternoon generally. Today she did agay. (3-19-25)
She's always smiling and super busy but it never shows. I hope you let her know that it's noticed... It's a great part of the experience... Definitely we'll be back.

Atmosphere: 5

Food: 5

Service: 5

I ended up just getting Boneless wings and fries. 4 hours later I’m vomiting all night and can’t stay out the bathroom. Turns out I have food poisoning. Will never be back

Atmosphere: 2

Food: 1

Service: 3

Food was great, service was good, we came an hour before closing and 1 server was taking care of the whole area alone but she did great. I was on vacation from TX with the family and was happy to have hot food.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Quesadillas

I love the steaks & Salmon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salmon and Broccoli, Menu

Worst Applebee's ever been to
Kanawha City has them beat

Atmosphere: 1

Food: 1

Service: 5

My husband and I went for lunch on Valentine’s Day, Daryius was our server. He was great!! We were greeted quickly and he was attentive and friendly. I had the oriental chicken salad and my husband had the bourbon street chicken and shrimp and both our meals were most delicious!! It had been a very long time since we had been to any Applebees location and as we were leaving we were both saying we don’t know why it had been so long and we will be back. Very good!

Atmosphere: 5

Food: 5

Service: 5

Not sure what the guys name he never told us but our waiter was the worst. (He was the flamboyant black guy) He was extremely rude, had our entries before our appetizers and he never refilled our drinks. He walked around the dinning area on his phone and talking about a cigarette the whole time. When you tell management then they kick you out for saying something about their rude employee.

Atmosphere: 1

Food: 4

Service: 1

Waiters rushed us before we even got our food..managers was rude about when we complained..

Atmosphere: 1

Food: 1

Service: 1

Food was amazing our water was also great but had to have him fix the bill 2 times because I was being charged for things I didn't get.

Atmosphere: 5

Food: 5

Service: 4

Great food, service was a little iffy, had to go in to get my car side to go order. But ultimately a great place to eat.

Kid-friendliness: Kid friendly menu

Wheelchair accessibility: Yes, with plenty of handicapped parking spots right in front of the restaurant

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Shrimp 'N Parmesan Sirloin, Menu, 2 for 25

Waitresses are very friendly! Music was extremely loud for a restaurant, pasta was off, drinks were ok

Atmosphere: 2

Food: 3

Service: 5

The food and atmosphere are great. The service, however, was terrible. Our waitress was on her phone and not making rounds or assisting anyone. My wife and I had empty glasses for about 15 min at a time.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Boneless Wings