Dessert Restaurants in Charleston, WV

“Today is my daughter’s Birthday. I wanted to surprise her with crumbl cookie. (Her favorite) Unfortunately, due to unforeseen circumstances, they were closed. A very polite young employee, told me I could return later and they would be open. I explained I had drove sum distance to get this gift for my daughter and would not be able to return later. Without hesitation, she ran to the back, returned with my order, and said, “tell your daughter, happy birthday from us”.
It’s hard to find caring service like this anymore. It’s people like this who truly understand, the key to great service is, ‘exceed expectations’.
Thank you so much!“

“Every flavor we have tried was delicious“

“Rock City is absolutely amazing ! Their customer is unmatched , above and beyond and the cakes and desserts are superior! Thank you again for making another birthday magical ❤️“