Five Guys
112 RHL Blvd, Charleston
(304) 744-2709
Recent Reviews
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C'mon... It's five guys... Of course it's delicious.
Atmosphere: 5
Food: 5
Service: 5
We had missed having five guys in our home town and so we were here. The food was as good or better then we remembered. The place was very clean and staff was fantastic. The only thing I could knock was that the music was very loud and I had trouble hearing my daughter talk to me. Still best burgers and fries you can find.
Atmosphere: 4
Food: 5
Service: 5
Ordered a double cheeseburger PLAIN with a small fry (over $5 for a SMALL! they can’t even get this right..I received yet again a single, returned to have it corrected, they gave me another cheeseburger without the fry 😂 idk even what to say for what they charge for 1 person! Absolutely ridiculous, I even left a 25% tip when originally ordered…won’t ever be back period…
Atmosphere: 1
Food: 1
Service: 1
I had the worst experience at this five guys establishment. It's really unfortunate because I really use to enjoy coming here.
15 minutes of being ignored. FIFTEEN. That’s how long I stood in line at Five Guys waiting to order.
Not to eat.
Not for food prep.
Not for fries to crisp.
Just to be acknowledged.
Not a “We’ll be right with you.”
Not a nod.
Not a glance.
Nothing.
I stood there like a ghost at a BBQ.
Three employees passed by—one restocking cups, another talking behind the grill, and the third… texting in the corner like I was interrupting their lunch break.
🤷🏽♂️ You know what’s worse than overpriced burgers? Feeling invisible while trying to pay for one.
I could’ve written a short novel, launched a startup, or trained for a marathon in the time it took for absolutely no one to ask if I was ready to order.
Is this the “Five Guys Experience” now? Ignored while the staff practices selective blindness?
For a place that charges luxury steakhouse prices for fast food, you’d think they could master Step One: Customer Acknowledgment.
Sincerely Concerned Customer
Atmosphere: 1
Service: 1
Always the BEST!
Atmosphere: 5
Food: 5
Service: 5
Always great!
Atmosphere: 5
Food: 5
Service: 5
pricey, but good.
Food: 4
Service: 4
Recommended dishes: Cheeseburger
It’s been a while since I’ve been here. Service has dropped quite a bit.
Did an online order with 2 cheese dogs and a cheeseburger. App worked great, no issues.
I show up and they inform me they’re out of cheese. Ok no problem. I get home and find that they completely omitted my hamburger patty altogether. I have a bun full of toppings. My wife and kid then let me know their hot dogs have barely been warmed up. I’m not even sure they had a char mark from the grill on them.
I tried to call the store over the next 30 minutes and not a single person could answer the phone.
If you’re going to charge $40 for a couple hotdogs and a hamburger… i do expect them to be made properly. Not a good experience.
Atmosphere: 3
Food: 1
Service: 3
Ate there today. Costed $45! I get paying a premium for premium food. There was NOTHING I couldn't have made better at home. The burger was OK at best. The fries were limp, oily, and far too salty. Doesn't mean a thing to put a half pound of fries in the bag of you can't eat them. You've gotten my last dollar.
Atmosphere: 3
Food: 2
Service: 5
Pricey- 3 hotdogs, 3 regular fries, 3 drinks and cheese burger 62.00 ! WOW . No more 5 guys and will need to tell my friends that this place is to expensive !!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was busy today, but the food was as great as always and came out quickly. I thought I wouldn't get a seat, but it worked out fine. Not a complaint but an observation: With the extra fries they put in the bag, I usually can't eat them all, but this time, I did. Was it me...or them...?
Atmosphere: 5
Food: 5
Service: 5
Always great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Cheeseburger
Love that's is fast and extremely tasty! The fries are the bomb!!!!!
Great food. But pricey!
Atmosphere: 3
Food: 4
Service: 3
Would not recommend
Atmosphere: 4
Food: 4
Service: 1
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