Red Lobster

$$ • Seafood, American

Hours:
ACROSS FROM CABELA'S, 101 Cross Terrace Blvd, Charleston
(304) 746-0744

About Red Lobster

Red Lobster is a restaurant known for its friendly and quick staff, where the atmosphere is pleasant and does not smell like fish. Customers have enjoyed meals like the Mariners Boil, which, while tasty, had portion sizes for the lobster and crab legs that some found lacking. The dish featured a dozen medium-sized shrimp and two half ears of corn, but the price of $45 felt too high for the experience. Despite some issues, the service received praise; one waitress, Tia, was noted for her wonderful attention and charm.

While there have been some complaints about cold food and long wait times, the manager has made efforts to correct these issues. For instance, when a meal was incorrect, the staff promptly resolved the problem. In one instance, a group celebrating a birthday received excellent service from Caitlyn, who ensured everyone felt special, even singing to the birthday child. The overall experience for families has been positive, with staff treating kids with respect and offering them choices, making the visit enjoyable for everyone. However, the bill for five people reached $250, which led some to feel the pricing was high given the mixed experience.

Customers' Favorites

Red Lobster Reviews

4.1
383 ratings
Restaurantji Rating
5
64%
4
14%
3
6%
2
6%
1
10%
Food
4.4
Atmosphere
4.5
Service
4.6

Share your opinion about Red Lobster

Restaurantji Rating

First when we opened our silverware there were ants in them. Then my husband ordered surf and turf and ordered his steak medium well it came out rare. My daughter ordered the shrimp pasta and the Alfredo was so runny and had a bad taste to it. And I also ordered a loaded baked potato with my meal and I never got it. Only think good was the biscuits and the sweet tea.

I want to give a shout out to Reb Lobster in Charleston.The food was so good but honestly the best part was the waitor Skyler(hope I spelled that right)This waitor was honestly the best I've ever had any where! Asked for our names and always called us by them while serving us.We never ran out of bisquits,drinks,etc and it was so nice having a waitor that interacted with the customers on this level!

I want to give a shout out to Reb Lobster in Charleston.The food was so good but honestly the best part was the waitor Skyler(hope I spelled that right)This waitor was honestly the best I've ever had any where! Asked for our names and always called us by them while serving us.We never ran out of bisquits,drinks,etc and it was so nice having a waitor that interacted with the customers on this level!

Read All Reviews(383)

Ratings

Menu

Add a Menu
Red Lobster Menu
Red Lobster Menu

Photos

Add a Photo
Red Lobster
Red Lobster
View All Photos

Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM
Updated on: