Red Lobster
$$ • Seafood, American
Hours:
ACROSS FROM CABELA'S, 101 Cross Terrace Blvd, Charleston
(304) 746-0744
About Red Lobster
Customers' Favorites
Red Lobster Reviews
Ratings
Menu


Hours
Monday | 11AM - 10PM |
Tuesday | 11AM - 10PM |
Wednesday | 11AM - 10PM |
Thursday | 11AM - 10PM |
Friday | 11AM - 10PM |
Saturday | 11AM - 10PM |
Sunday | 11AM - 10PM |
Red Lobster is a restaurant known for its friendly and quick staff, where the atmosphere is pleasant and does not smell like fish. Customers have enjoyed meals like the Mariners Boil, which, while tasty, had portion sizes for the lobster and crab legs that some found lacking. The dish featured a dozen medium-sized shrimp and two half ears of corn, but the price of $45 felt too high for the experience. Despite some issues, the service received praise; one waitress, Tia, was noted for her wonderful attention and charm.
While there have been some complaints about cold food and long wait times, the manager has made efforts to correct these issues. For instance, when a meal was incorrect, the staff promptly resolved the problem. In one instance, a group celebrating a birthday received excellent service from Caitlyn, who ensured everyone felt special, even singing to the birthday child. The overall experience for families has been positive, with staff treating kids with respect and offering them choices, making the visit enjoyable for everyone. However, the bill for five people reached $250, which led some to feel the pricing was high given the mixed experience.