I had come in for a medicine ball drink on 2/26 and went to use the restroom and couldn’t even because there was pee all over the toilet and couldn’t get anyone’s attention to get it clean, waited a while inside for my order, come to find out the lid popped off my drink and burnt my stomach it was way to hot to even drink and left a red mark on my skin, I think we should really care more about how hot you are serving your customers. Really disappointed
Sheila Gallegos
Was in the drive through for 5 minutes and no one came to get my order and just ignored us on the drive through.
Service: 1
Traci Darby
Loved it all
Atmosphere: 5
Food: 5
Service: 5
Baxter Mallory
Great coffee, a little pricey, but consistently good. I like some of the food options as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Susan Hill
Very inconsistent: Early Morning Crew is Wonderful, Late Morning Crew sucks, the Frappuccino I order pretty regularly, costs me anywhere between $6.90 & $11.??, depending on who rings it up. They run out of toppings & syrups frequently. Never made the same on Late Morning Shift. Last week, they made it over 3 times & still didn’t get it right after going from drive-thru to in store. I just took it & left. & no thanks, I don’t want additional help, just want to voice my frustration.
Atmosphere: 4
Food: 4
Service: 3
Miranda Tuck
Amazing Everytime I go
Atmosphere: 5
Food: 5
Service: 5
Bloodernut Gaming
Slowest starbucks ive ever seen in my life.
Atmosphere: 3
Food: 4
Service: 1
Blake Bohannon
We came the day after Thanksgiving, and the shop was slammed. Long drive thru line, and someone placed an online order for what must’ve been at least 30 drinks.
All of the staff were hustling to get things done, but it seemed like they had it handled. Some customers were getting impatient, I assume they’ve never worked in the service industry. Even the women that ordered $300 worth of Starbucks were snarky when they didn’t have enough cup carriers for their ridiculous coffee order, which made me chuckle. The staff kept their positive attitude anyway.
The barista wearing black, with black hair and a septum ring, was killing it. Pumping out drinks nonstop, and my coffee was still great. I wanted to tell her, but she was in the zone.
Atmosphere: 5
Food: 5
Service: 5
KJ Thomas
The perfect treat yourself spot
Food: 5
Service: 5
Cindy Thomas
This is the worst Starbucks in town! They waited until I was stuck well in the drive-thru to tell me that I had to come inside to order food, and I could only order drinks in the drive thru! I only came here for food. I could have literally ordered from the app, but not the drive-thru? When I made a suggestion to the girl who was not working the window to put up a sign that said “no food in the drive-thru” up she told me to put the sign up myself! START TRAINING PEOPLE CUSTOMER SERVICE PLEASE. These employees should not be this pathetic and rude.
Love coming to this location, so convenient and they are quick and efficient
Atmosphere: 5
Food: 5
Service: 5
Michelle Fulk
This place was so kind and helpful to me!! I live out of state and went in to get a coffee and some information, the girl behind the counter went above and beyond to help me and was the absolute sweetest about it!!
Atmosphere: 5
Service: 5
Melissa Litton
This star bucks to me is by far the best. The employees are very nice and professional the store and restrooms are always clean when I go in, and the best part as busy as what they are it's still super fast service. 5 stars all the way around!!!
I had come in for a medicine ball drink on 2/26 and went to use the restroom and couldn’t even because there was pee all over the toilet and couldn’t get anyone’s attention to get it clean, waited a while inside for my order, come to find out the lid popped off my drink and burnt my stomach it was way to hot to even drink and left a red mark on my skin, I think we should really care more about how hot you are serving your customers. Really disappointed
Was in the drive through for 5 minutes and no one came to get my order and just ignored us on the drive through.
Service: 1
Loved it all
Atmosphere: 5
Food: 5
Service: 5
Great coffee, a little pricey, but consistently good. I like some of the food options as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Very inconsistent: Early Morning Crew is Wonderful, Late Morning Crew sucks, the Frappuccino I order pretty regularly, costs me anywhere between $6.90 & $11.??, depending on who rings it up. They run out of toppings & syrups frequently. Never made the same on Late Morning Shift. Last week, they made it over 3 times & still didn’t get it right after going from drive-thru to in store. I just took it & left. & no thanks, I don’t want additional help, just want to voice my frustration.
Atmosphere: 4
Food: 4
Service: 3
Amazing Everytime I go
Atmosphere: 5
Food: 5
Service: 5
Slowest starbucks ive ever seen in my life.
Atmosphere: 3
Food: 4
Service: 1
We came the day after Thanksgiving, and the shop was slammed. Long drive thru line, and someone placed an online order for what must’ve been at least 30 drinks.
All of the staff were hustling to get things done, but it seemed like they had it handled. Some customers were getting impatient, I assume they’ve never worked in the service industry. Even the women that ordered $300 worth of Starbucks were snarky when they didn’t have enough cup carriers for their ridiculous coffee order, which made me chuckle. The staff kept their positive attitude anyway.
The barista wearing black, with black hair and a septum ring, was killing it. Pumping out drinks nonstop, and my coffee was still great. I wanted to tell her, but she was in the zone.
Atmosphere: 5
Food: 5
Service: 5
The perfect treat yourself spot
Food: 5
Service: 5
This is the worst Starbucks in town! They waited until I was stuck well in the drive-thru to tell me that I had to come inside to order food, and I could only order drinks in the drive thru! I only came here for food. I could have literally ordered from the app, but not the drive-thru? When I made a suggestion to the girl who was not working the window to put up a sign that said “no food in the drive-thru” up she told me to put the sign up myself! START TRAINING PEOPLE CUSTOMER SERVICE PLEASE. These employees should not be this pathetic and rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I really enjoyed
Atmosphere: 5
Food: 5
Service: 5
Parking: Charleston West Virginia
Atmosphere: 4
Food: 3
Service: 4
Love coming to this location, so convenient and they are quick and efficient
Atmosphere: 5
Food: 5
Service: 5
This place was so kind and helpful to me!! I live out of state and went in to get a coffee and some information, the girl behind the counter went above and beyond to help me and was the absolute sweetest about it!!
Atmosphere: 5
Service: 5
This star bucks to me is by far the best. The employees are very nice and professional the store and restrooms are always clean when I go in, and the best part as busy as what they are it's still super fast service. 5 stars all the way around!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
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