This place is Horrible Do not come here You have been warned
Atmosphere: 1
Food: 1
Service: 1
Roberta Baumgardner (Bobbie)
All good
Atmosphere: 4
Food: 4
Service: 4
lady bug
Got food front teen was nice girl with glasses took order fast and gave us extra sauce. One thing is when we sat down we hear a lot of yelling. very unusual behavior in a fast food place so my eyes started to wonder and it looked to be the manager yelling at three kids upfront to do there jobs better and to stop being lazy she then went on to mock the teens laughing at them like an evil old lady. If you want good food and service don’t come here imagine eating then having to see a old lady with no life yelling at teenagers like it’s nothing understand if they were goofing off but the girl who took my order was kind cleaning when she didn’t have to and got called a baby for not doing more. Very disappointed with the aptitude of the managers at this place they wonder why they are so short staffed because they don’t treat there employees right.
Atmosphere: 1
Food: 1
Service: 3
Rondal Bleigh
The hedgesville BK is always a great place, clean and friendly staff. My kids love it!!
Atmosphere: 5
Food: 5
Service: 5
Dominik Culver
Always great food at a low price service is very swift
Atmosphere: 5
Food: 5
Service: 5
Daymeion Sell
This BK seems to be going downhill. My burger had way too much mayo and ketchup and the bun was mush. Not to mention the cup I was handed was covered in soda making my hand all sticky :). Get out of customer service if you can’t smile or show some manners. Was not busy at all. Also my large fry looked like it was a medium. The cup is not half full it was half empty. I expect better for what I paid. I usually enjoy the customer service, but this time not so much. Step up or step out. Nobody wants a sad faced teen handing them food let alone mumbling rather inaudibly through a headset. I used to be appalled by the customer service. They even went as far to say WELCOME TO BURGERKING WHERE YOU RULE HOW MAY I TAKE YOUR ORDER. This time I was greeted with mumbling nonsense. As I said nobody wants to be greeted by someone who seems so sad or upset about something. If you’re that sad quit your job and work somewhere non customer service. The food used to be perfect. I’m always respectful so it’s definitely not an issue on my end. Of course im a bit mad writing this 😂 who wouldn’t be if you was handed a sticky cup half empty fries with NO SALT and a mush bun to wash it down.
Atmosphere: 2
Food: 1
Service: 2
julio romero
Each time I come here it's always something new with this place! They can never get your order right or there is a machine down! (Starting to sound like mcdonalds with their ice-cream machine! ) the sad part is this is currently the only place that is local
Atmosphere: 3
Food: 1
Service: 1
Jodi Coy
I never have an issue when I stop for something quick or an iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Jim Charlton
Been here many times. But tonight we had the most disrespectful service at the window! Teenage order taker gave us lip, asked for manager and she was almost as disrespectful! Heard her scream at her staff. Unprofessional. Not a good experience!
Atmosphere: 1
Service: 1
Tara K
Have never had an issue here. The food is always correct, hot and fresh! Also love the ease of mobile ordering!
Food is hit or miss, but chicken fries were super stale and kids weren't interested in them. Would be nice if they had fresher product but hard to know what their procedure is to ensure this is the case. Churros are solid and were decently fresh
the legate
Old lady with gray hair was very rude and was going off on an employee. They were rude to me as well when asking about my food
Jacqueline Roselius
There's an older lady that works there who's racist and treats anyone of any shade of colored skin not as nice. But other than that food was decent for being fast food. Service with the younger people serving and taking our order was nice. Although they looked like they didn't want to work. Hahaha
Sherri Snyder
Love the np salt frys and shakes..ans frozen drinks
Ross Faye
We try our damned best. People just ignorant and it ruins the day. Tho one really nice and funny person does help.
This place is Horrible
Do not come here
You have been warned
Atmosphere: 1
Food: 1
Service: 1
All good
Atmosphere: 4
Food: 4
Service: 4
Got food front teen was nice girl with glasses took order fast and gave us extra sauce. One thing is when we sat down we hear a lot of yelling. very unusual behavior in a fast food place so my eyes started to wonder and it looked to be the manager yelling at three kids upfront to do there jobs better and to stop being lazy she then went on to mock the teens laughing at them like an evil old lady. If you want good food and service don’t come here imagine eating then having to see a old lady with no life yelling at teenagers like it’s nothing understand if they were goofing off but the girl who took my order was kind cleaning when she didn’t have to and got called a baby for not doing more. Very disappointed with the aptitude of the managers at this place they wonder why they are so short staffed because they don’t treat there employees right.
Atmosphere: 1
Food: 1
Service: 3
The hedgesville BK is always a great place, clean and friendly staff. My kids love it!!
Atmosphere: 5
Food: 5
Service: 5
Always great food at a low price service is very swift
Atmosphere: 5
Food: 5
Service: 5
This BK seems to be going downhill. My burger had way too much mayo and ketchup and the bun was mush. Not to mention the cup I was handed was covered in soda making my hand all sticky :). Get out of customer service if you can’t smile or show some manners. Was not busy at all. Also my large fry looked like it was a medium. The cup is not half full it was half empty. I expect better for what I paid. I usually enjoy the customer service, but this time not so much. Step up or step out. Nobody wants a sad faced teen handing them food let alone mumbling rather inaudibly through a headset. I used to be appalled by the customer service. They even went as far to say WELCOME TO BURGERKING WHERE YOU RULE HOW MAY I TAKE YOUR ORDER. This time I was greeted with mumbling nonsense. As I said nobody wants to be greeted by someone who seems so sad or upset about something. If you’re that sad quit your job and work somewhere non customer service. The food used to be perfect. I’m always respectful so it’s definitely not an issue on my end. Of course im a bit mad writing this 😂 who wouldn’t be if you was handed a sticky cup half empty fries with NO SALT and a mush bun to wash it down.
Atmosphere: 2
Food: 1
Service: 2
Each time I come here it's always something new with this place! They can never get your order right or there is a machine down! (Starting to sound like mcdonalds with their ice-cream machine! ) the sad part is this is currently the only place that is local
Atmosphere: 3
Food: 1
Service: 1
I never have an issue when I stop for something quick or an iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Been here many times. But tonight we had the most disrespectful service at the window! Teenage order taker gave us lip, asked for manager and she was almost as disrespectful! Heard her scream at her staff. Unprofessional. Not a good experience!
Atmosphere: 1
Service: 1
Have never had an issue here. The food is always correct, hot and fresh! Also love the ease of mobile ordering!
Restaurantji Recommends
Food is hit or miss, but chicken fries were super stale and kids weren't interested in them. Would be nice if they had fresher product but hard to know what their procedure is to ensure this is the case. Churros are solid and were decently fresh
Old lady with gray hair was very rude and was going off on an employee. They were rude to me as well when asking about my food
There's an older lady that works there who's racist and treats anyone of any shade of colored skin not as nice. But other than that food was decent for being fast food. Service with the younger people serving and taking our order was nice. Although they looked like they didn't want to work. Hahaha
Love the np salt frys and shakes..ans frozen drinks
We try our damned best. People just ignorant and it ruins the day. Tho one really nice and funny person does help.
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