Great ice cream but service is what kills it for me. I’d still return because I’m a sucker for good ice cream. But this time, I tried to order a quart of ice cream and was told that i had to call ahead.
Ok fair enough but why advertise it on your menu? And further more the lady says well I can sell you two pints. Which costs more than a quart.
So please enlighten me why they can sell me a quart in 2 separate containers but not in 1? Same amount of ice cream.
Brittani Perry
Just had the worst experience at the market Austin's location. Nothing but ignorant teenagers standing around on their phones. Sad excuse for customer service. Never again.
William Croaff
The best Reese cup blizzard around.
Tracy McCoy
Great customer service
William Perry
Busing brownie batter is the best Their cookies and cream is phenomenal. Every ice cream I’ve ever had loved
Jim LAVELLE
Ice cream
Goose
Vey good ice cream, always kind employees
Zachary Sherman
I live in New York City and everyone tries to say that the best ice cream is there. Not true, Austin’s puts any NYC shop to shame with the ice cream in the US. Take it to the bank!
Randall Donahoe
They have had the wrong prices up on the board for weeks now and wont honor them when you get to the register, they make you pay more.
They always make good desserts. There is one young, dark headed girl who works there. Unfortunately, the last 2 times (evening time on 11/29/24 & 12/9/24 evening time) we were there, she worked. She is so rude. When she waits on us, she makes it like we're bothering her. She doesn't need to be working with the public if she's going to act like that.
Atmosphere: 5
Food: 5
Service: 1
southern gentleman
Came in on a Saturday to a very large line! I can see why this place is so popular. Regardless of the line size, I didn't have to wait very long. The staff was friendly and served a lot of people in a short amount of time! Management has done well in this respect, as you don't see this level of service as much anymore.
I had the pumpkin pie sundae in a waffle bowl. The ice cream, toppings, and bowl were top-notch! The flavor and ingredients are next level. The price was still reasonable, considered what you get.
Austin's has a lot of options for you to choose from. The menu here is very extensive. You can visit here frequently and try something new every time! Customers should have no problem finding something that they can enjoy. There is a good amount of seating options. Eating inside or outside will add to your overall experience.
If you like ice cream and are in Downtown Huntington, then make sure to stop by Austin's!
Great ice cream but service is what kills it for me. I’d still return because I’m a sucker for good ice cream. But this time, I tried to order a quart of ice cream and was told that i had to call ahead.
Ok fair enough but why advertise it on your menu? And further more the lady says well I can sell you two pints. Which costs more than a quart.
So please enlighten me why they can sell me a quart in 2 separate containers but not in 1? Same amount of ice cream.
Just had the worst experience at the market Austin's location. Nothing but ignorant teenagers standing around on their phones. Sad excuse for customer service. Never again.
The best Reese cup blizzard around.
Great customer service
Busing brownie batter is the best
Their cookies and cream is phenomenal. Every ice cream I’ve ever had loved
Ice cream
Vey good ice cream, always kind employees
I live in New York City and everyone tries to say that the best ice cream is there. Not true, Austin’s puts any NYC shop to shame with the ice cream in the US. Take it to the bank!
They have had the wrong prices up on the board for weeks now and wont honor them when you get to the register, they make you pay more.
Best place ever
Restaurantji Recommends
Great ice cream
The best ice cream around.
The campfire milkshake is amazing!
Atmosphere: 5
Food: 5
Service: 5
They always make good desserts. There is one young, dark headed girl who works there. Unfortunately, the last 2 times (evening time on 11/29/24 & 12/9/24 evening time) we were there, she worked. She is so rude. When she waits on us, she makes it like we're bothering her. She doesn't need to be working with the public if she's going to act like that.
Atmosphere: 5
Food: 5
Service: 1
Came in on a Saturday to a very large line! I can see why this place is so popular. Regardless of the line size, I didn't have to wait very long. The staff was friendly and served a lot of people in a short amount of time! Management has done well in this respect, as you don't see this level of service as much anymore.
I had the pumpkin pie sundae in a waffle bowl. The ice cream, toppings, and bowl were top-notch! The flavor and ingredients are next level. The price was still reasonable, considered what you get.
Austin's has a lot of options for you to choose from. The menu here is very extensive. You can visit here frequently and try something new every time! Customers should have no problem finding something that they can enjoy. There is a good amount of seating options. Eating inside or outside will add to your overall experience.
If you like ice cream and are in Downtown Huntington, then make sure to stop by Austin's!
Atmosphere: 5
Food: 5
Service: 5
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