Taco Bell in Martinsburg

“Love coming here to just sit and write for an hour or two, food always comes out fast and the workers don’t make me feel awkward for being there after I’ve already finished eating or for unintentionally taking an extra minute finishing my order on the screen“

“The food is typical fast food, it satisfies a need. There is a young lady who works there named Esperanza, who has the best customer service in town! She is very polite, professional, and patient. I hope Taco Bell realizes what an asset she is to your team!“

“I recently placed an order through the app and went to pick it up. The drive-thru line was pretty packed, so I decided to go inside—and I’m glad I did. As soon as I walked in, an employee who was taking out the trash held the door open for me, and he even held it again when I left, which was really thoughtful.

When I went to the register and let the cashier know I was there for an online order, even though he was in the middle of another task, he immediately stopped what he was doing to help me. Another employee also paused what she was doing to grab me a cup holder without hesitation.

All three employees were respectful, attentive, and one of them was even funny, which made the experience even better. I usually only write reviews when I’ve had a bad experience, but aside from my black beans being slightly burnt, this was honestly one of the best and fastest experiences I’ve ever had at Taco Bell. Even with a long line outside, everyone was working hard and still made sure I was taken care of.“