Great American Cookies
$ • Bakery
Great American Cookies Reviews
27 ratings
Share your opinion about Great American Cookies
The ladies did an amazing job on my sons birthday cookie! They put a huge bass jumping out of the water for a lure and it looked so good! He loved it! We ordered a large rectangle cookie cake ❤️ always a great experience!
Wow the manager was so amazing at the Vienna WV location 👏 👏 There was a mix up with my cookie cake order and when I called, the manager was so kind and understanding. He understood and apologized. He went out of his way, above and beyond to help me for my sister's birthday! It has been years since I have encountered someone so helpful and someone cared so much. To Eric, thank you!!! You're a wonderful manager!! Raising the bar on customer service 👏👏
Okay so in the last month I have had three negative experiences. 1st no one was there at all. No sign no nothing. 2nd I needed one cookie. The lady told me they were closed to catch up and wouldn’t even sell me one cookie. In the time she argued it’d have been done. 3rd there was a sign said be back in 15. It was way longer. This store obviously can’t run on one employee at a time.
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 11AM - 8PM |
| Saturday | 11AM - 8PM |
| Sunday | 12 - 6PM |
