Tim Hortons

$ • Coffee Shops, Fast Food

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About Tim Hortons

Tim Hortons, a popular Canadian restaurant chain, has received mixed reviews from customers. While the food and staff are generally praised, some customers have expressed disappointment with the coffee quality and the lack of acceptance of American Express (Amex) cards at certain locations.

The reviews mention that the coffee was watered down and tasted like a "wet brown napkin," leaving the customer feeling like they were served an iced coffee that had been left out for too long. Additionally, a customer who used to frequent the Market Mall outlet was disappointed to find that it no longer accepted Amex, leading them to switch to Starbucks for their breakfast.

Despite these issues, the reviews also highlight the ubiquity of Tim Hortons in Canada, with one customer noting that there is a location for every 11,000 residents. Customers often praise the cleanliness and modern atmosphere of their favorite branches. Many appreciate the friendly and capable staff, with some mentioning specific employees who provide excellent service. The food, such as Beef and crispy onion, is described as awesome and offered at good prices, even when seating is limited. Overall, Tim Hortons is seen as a beloved Canadian institution that could improve in coffee quality and acceptance of various payment methods.