Subway in Edmonton

“I saw a short, hardworking girl whose name starts with “S” doing the opening shift today — even though she usually works night shifts alone. She’s always so efficient, fast, and serves everyone with a smile. She even recommended a sandwich for me, and it turned out amazing! Despite handling everything on her own, she stays calm, polite, and patient — even with little kids giving her a hard time. Truly excellent service!“

“⭐️⭐️⭐️⭐️⭐️
Fantastic Experience at Subway – Edmonton Airport!

Subway at Edmonton Airport is hands down one of the best spots to grab a fresh and satisfying bite before or after a flight. The staff are friendly, quick, and efficient even during busy hours. The sandwiches are always made fresh to order, and the ingredients are super crisp and clean.

Highly recommend if you're passing through YEG and need good food fast. Clean space, great service, and consistent quality every time!“

“The staff here are amazing they treat you so well and always find you the best deals! Ive been coming here for years now and they know my order as soon as i walk in. Easily my first choice when im going to eat out as they are always friendly and make great food!“

“I came in today at 2 o’clock with my fiance and this location was sparkling clean, the food all looked appetizing and the staff were excited to make our sandwiches and went above and beyond. Thank you Simran and Monica for the amazing lunch😊“

“I had a great experience at Subway thanks to Manpreet! From the moment I walked in, she greeted me with a warm smile and genuinely welcoming attitude. She was patient while I made my order, paid attention to all the details, and made my sub exactly the way I like it fresh, neat, and delicious.

What really stood out was her professionalism and positive energy. It’s rare to see someone who takes so much pride in their work and goes above and beyond to make customers feel valued. Even during a busy rush, she handled everything calmly and efficiently.

Manpreet is a great example of excellent customer service, and she definitely made my visit a pleasant one. I’ll definitely be returning, and I hope Subway recognizes her dedication and hard work!“

“Usually a nervous client myself, the staff helped me through my order. Explaining what was available. Food was tasty, the place was clean and the usual "Subway" smell was pleasant (unlike other Subway locations throughout the years lol)“

“Pam and her team are always welcoming. They do a great job at making my business lunches successful. I order from here at least once a week. They are accomodating of short notice orders and always have fresh bread and veggies. They are clean. Wash hands and wear gloves every time and change them inbetween. Very professional and friendly. They remember me and ask about how business is going.“

“Ordered through the app. Picked it up and it was exactly what I ordered. With my lunch I thought I would get a breakfast ham and egg on a potato bun I mention this becauae I am a fan of the folded egg and all fast food places have round eggs... this is SOOO much more better than any of the others. How have I never had it? It was super filling and saved the lunch sandwich for dinner :)“

“I'm absolutely impressed with our subway service. Our food was perfect, and service was made with a smile. Alex and Nelson also took time to help their customer (elderly man) out the door safely. Never seen so much compassion from staff before. They make an awesome team, where kindness is there specialty. God Bless my brothers.????“

“Just had the best subway sandwich EVER. They always extra toast it and make it just right. Honestly when I am feeling down and want a smile on my face I go to this subway, and have a "chit chat" with all the wonderful staff there. Keep up the great work.Jared :)“

“Great subway in the mall for as far as subways go ... I normally go to this one in the food court rather than the other one ... I live beside the mall so it is convenient.. I go to this one because I feel they nail the topping pretty damn good to the point you don't have to ask for more ... of you say lots they put lots ... imfact I went there today and still have half my ft long left“

“I want to give a big shoutout to Navneet and Simran who works at front. Every time I visit, they always welcoming and super friendly. They cares about giving good customer service and making people feel appreciated. They are always the best. Overall, the food is 10/10 and always fresh.“

“5/5 Stars - Exceptional Service!*

I recently visited the Subway at 12926 97 St NW, Edmonton, AB T5E 4C3, with my 6-year-old daughter, and we received an unforgettable welcome from Rajat and Khushwant's!

Their exceptional customer service, warm smiles, and kindness made our dining experience truly special. They went above and beyond to ensure my daughter felt comfortable and happy.

Rajat and Khushwant's patience, understanding, and gentle manner put my child at ease, making her feel like a valued customer. Their attentiveness and kindness towards her were genuinely heartwarming.

Thank you, Rajat and Khushwont, for exemplifying the true spirit of hospitality! Your dedication to providing outstanding service has earned Subway a loyal customer.“

“Absolutely phenomenal all around! The store was clean and tidy, bathrooms clean and stocked, the service was amazing, smiles from the staff as they served me and my brother, and to top it all off the food was perfect and well made. Students who go there from McNally must have an enjoyable lunch break here. Keep up the good work!“

“I’m not usually the type to leave reviews too often, but I had such an amazing experience at this Subway that I felt compelled to share. Big shoutout to Jerin for making an incredible sub with just the right amount of sauce—perfectly balanced and not overdone. Despite me arriving close to closing time, she was exceptionally kind, professional, and very helpful. Thank you for the outstanding service!“

“Ive been going to this subway for two years now, about few times every few months. all i can say is that it is by far the best subway ive come across. the sandwiches are always thick, and if you go often, the workers are very good at remembering your order, they are also very friendly which invites a warmth into the atmosphere. this subway can be quiet at times which makes it a good place to grab a bite and relax.“

“3pm Saturday November 9th, came for the BOGO footlong subs. The young lady that served my son and I was absolutely amazing. By far the best experience I’ve had at a subway. She was kind, helpful, friendly and very professional. I hope this review finds the manager of the store because she deserves a raise.“

“Our soccer team was in town for a game, and the experience we had with this location was exceptional. The manager, Karen, provided above and beyond service. We had a large and detailed order, and everything was delivered on time, fresh, and perfectly organized by each player’s name. Truly impressive attention to detail, thank you, Karen!“

“I accidentally placed a prepaid order at this location. When I realized the mistake, I spoke with the manager and explained the situation. Even though they had already prepared and discarded the original order, they kindly made me a fresh salad the next day at no extra cost. I really appreciated their understanding and excellent customer service!“

“I called at 15 minutes to closing with an emergency request of two party platters to pick up that evening as no one could make the drive during the first aid class we were hosting and our lunch break was only 30 minutes. extremely polite and accommodating and made sure about allergies etc. will order here again for sure. a huge thank you to this location!! 🥰“

“I placed a large order of platters here on the weekend. They were very accommodating and easy to work with. They were ready on time, they helped carry it all to the car and gave plenty of extra sauces on the side. I was blown away by the service. Next time I will order directly from them if I ever need to cater an event. Highly recommend.“

“I recently visited Subway, and the service was outstanding, thanks to Parth. He was incredibly polite, kind, and went above and beyond to ensure we had a great experience. Parth patiently helped us navigate the menu and pointed out the best deals, making the whole process smooth and enjoyable. The attention to detail and warm attitude made our visit memorable. Highly recommend this Subway location if you’re looking for top-notch service!”“

“Aside from being incredibly friendly and nice, the pizza subs we had tonight were by far the best we have ever had! Made with lots care and fresh ingredients. The ladies that work there are super fantastic! Can’t say enough good things about this location. And they are open 24 hours!
10903-23 avenue“

“This is a wonderful place for a quick and healthy meal. The ingredients are always fresh and the staff is super friendly.The quality is always predictably high. This one is one of the very best locations. Thanks for the amazing service. Keep it on!!“

“Good place the place itself is way to hot inside I been there a few times also there was only one worker serving me working on 5 subs while the workers gf or whatever claimed to be in training sitting in the back and not watching the worker make our subs so not sure if she was really getting trained lol the food itself was good ?“

“On January 5th, 2024, Cheyenne made my son and my sub, my sub, a vegetarian was I think the best sub I have ever had at a subway, she made sure I had enough of everything I asked for and my son had a pizza sub and he to was also very pleased with how she made it. Made like she was making it for a family member or friend. Highly recommend this subway.Thanks Cheyenne

Vegetarian options: They have so many good fresh veggies“

“I normally order through the app and pick up but I have ordered in store sometimes as well.

The service is good, nothing to call home about. There is one person working here that’s always above and beyond but unfortunately I don’t remember his name.

The subs are hit or miss, obviously if you’re in the store you can get it exactly how you want but ordering in the app you don’t always get it like you asked for.

I’ve gotten perfect subs by ordering through the app and I’ve gotten subs that don’t follow my order at all. The app usually boasts some pretty good discounts though which I normally use it.“

“The workers are great. The area isn't. I feel for them working alone downtown. I've witnessed people come in and steal from the cooler. It is often young women and people of colour working at this location, and they deserve a tip every time, but I worry for their safety. It's also quite busy. There is no reason they should be closing this location alone.“

“This is my favourite location…as long as Kiran is working! Always had great service and properly loaded sandwiches from her! Store is always clean and staff always friendly! Cookies are always awesome! At the end of the day, it’s a franchise sandwich shop and I don’t expect artisan, gourmet food, but this joint hits the spot for a quick lunch!“

“Only one door was unlocked. Empty inside. Sub was made.well. just the right amount of all my favorite. Just one lady was working, so hopefully she doesn't get to busy. To bad the 7$ Sub promo wasn't happening still. Until next time.“

“I am very happy with the customer service they provide as I am a regular customer there working as security and I mostly have lunch and snacks there..sometimes I dine in and sometimes I take away..i ordered two footlongs today. She made it with hygiene and the girl has beautiful eyebrows and has doe eyes.. I even complimented her about it.. She was very friendly, polite and kind. Overall, I like to eat there and their service is one of the best among subways I've been, I appreciate their hardwork.“

“I had a great experience. The worker there named Biney or biniy, smtg similar like that was really sweet. I don’t remember how to spell her name but I appreciated her assistance. Her work was professional and formal and I really enjoyed my food.“

“The 2 working lunch service are always so courteous and inviting, and seem to never forget a face. With subway lacking these days, this location always seems to be on point. Never had an issue, and will go out of my way to come to this location.“

“We were pleased to have been served by Gill this evening! It was a busy night at around 7:40 on this long weekend and Gill still personally greeted us at the door. He was SOOO friendly and connected with us right away. He was all by himself and still was able to hustle making our sandwiches perfect while still serving the other customers. What a true hard worker!!!! He truly made our Sunday night away, my partner and I would make the drive to be served by him again at this location. Thanks for making our night Gill!!“

“Five Stars for Subway! I recently visited my local Subway and had a fantastic experience. The staff were incredibly friendly and helpful, guiding me through the menu options with a smile. My sandwich was made perfectly – fresh ingredients, generous portions, and exactly how I ordered it. The restaurant was clean and inviting, and the service was quick and efficient. Overall, a delightful and satisfying Subway experience! Highly recommend!“

“I went here lunch hour and the line is so miserable..but the staff are manage to get all the order in proper time , not to waste your break hours..they have a system how they made your subs..All the staff are in great and friendly service even they so busy..“

“I was driving 15 min to come to this subway. What a wonderful service the guy worked night shift I think his name is name is Wael very welcoming person always smiling and cheerful I can say the best customer service ever appreciated always“

“Sondrea gave us exceptional service at Subway! She greeted us with a warm “Welcome to Subway,” something I’ve never experienced at a fast food restaurant before. Her friendliness and professionalism made our visit stand out—Subway is lucky to have her!“

“Best customer service and I asked the name of the employee named Renz. He let me use bathroom and let me sit in their dine area even I didn’t buy anything but after He helped me to figure out what I can have when I wasn’t too hungry and I really wanted to eat something warm. I bought teriyaki chicken with cheese made my day. Thanks Ranz for serving me your best service.

Parking: You can stay 5 to 15 minutes in loading zone“

“Ordered an italian BMT sub using the app today for the first time. This is my usual that I've been ordering for over a decade. But today, it was honestly the best sub I've ever had. It was PACKED with veggies. The veggies were very fresh. They were crunchy and delicious. It was just the perfect sandwich. Thank you Subway for giving me the best lunch today.“

“It's just a subway. The quality of the subs are hit and miss with who work that day. I've been here, like, 4 times and the subs were great 3 out of the 4 times.

Vegetarian options: Of course Subway has vegetarian options

Dietary restrictions: It's Subway.

Kid-friendliness: It's Subway, the kids are kids. Sometimes they are nuts and sometimes well behaved. Both are completely understandable here.“

“I had a fantastic experience at Subway, thanks to Sukhman! I ordered the chicken teriyaki, and it was absolutely delicious. Sukhman’s customer service was outstanding, she was friendly, attentive, and made my visit enjoyable. It’s refreshing to encounter someone so dedicated to providing great service. I highly recommend this Subway location for both the tasty food and the warm atmosphere created by Sukhman.“

“I haven’t had subway by choose for 10 years (bad memories) and I decided to give it a try.

The place is clean and I called before hand to make sure it was open. The person on the phone was nice.

When I went to the store I asked for their personal favourite. MINUS THE TOMATOES- don’t wanna disrespect the chef just how I like mines.

Y’all. Tell me why this was one of the best sandwiches of my life… So here I am writing a review because I always give people their flowers when due.

I grabbed their name before leaving so shout out to CHINENYE. They were kind and patient and informative and non judgmental with my awkwardness.

So I always right a review after interactions like that as a person with social anxiety because I want others to know of the places that they can be themselves at, or at least try… a good sandwich heals.

Thank you CHINENYE of Subway!“

“We ordered 150 lunches for a youth group passing through town. These guys were amazing! Extremely thorough and professional and were exactly on time. I would highly recommend using them!

Dietary restrictions: Wonderful gluten-free options. As well as vegetarian requests.

Kid-friendliness: We ordered 150 lunches. This was for a youth group. Great food, and great service!“

“I always get exceptional service here. The busier location means you get fresher meat and fresh bread every day and the Indian dude who always makes my sandwiches is the best. He's friendly, fast and skilled. Easily the best subway in the downtown core.“

“My husband and I went to this location for the first time the other day. Our server was great. Her name started with a P. The sandwiches were perfect! The best I’ve had in YEARS. The store was clean and service was fast but not rushed. We will be back.“

“The staff were friendly and did a good job in preparing the food. The food itself was very tasty and they always offer a great and wide menu! The interior seemed pretty clean and had some area to sit down in the restaurant. One of the coolest things is the pop machine and you get to alter the pop and add flavour to it, it’s awesome!“