Subway in Edmonton

“I had a great experience at Subway thanks to Amandeep and Marry! They were friendly and efficient, making my sandwich exactly how I wanted it. The fresh ingredients and variety of options made for a delicious meal. I’ll definitely be back!“

“Experienced excellent customer service from Atul, it was busy when we visited, he handled every customer smoothly. Super impressed. I have been to this location couple of times before, was also disappointed with their customer service, but we definitely come back because of service we received today from Atul, keep it up with Good service.“

“Ive been going to this subway for two years now, about few times every few months. all i can say is that it is by far the best subway ive come across. the sandwiches are always thick, and if you go often, the workers are very good at remembering your order, they are also very friendly which invites a warmth into the atmosphere. this subway can be quiet at times which makes it a good place to grab a bite and relax.“

“Came in very close to closing and the girl had already put all the veggies away. I tried to leave but she insisted she could serve me. Great service. I’m used to getting nasty looks when I enter a fast food establishment close to closing time. Excellent employees working there. “

“Usually a nervous client myself, the staff helped me through my order. Explaining what was available. Food was tasty, the place was clean and the usual "Subway" smell was pleasant (unlike other Subway locations throughout the years lol)“

“I live on the west end and would drive here anytime because the staff and service is more than 5 stars! This location is by far the best in Edmonton! The ladies are super sweet and friendly. My sub is made PERFECT everytime and just the way I like it. I wish the staff here would work at the Grange location because God knows they are AWFUL there! Go to this location if you're willing to drive and don't live in the area. I guarantee you it's worth it! Thanks for making my day whenever I come in. Keep up the amazing work you do!“

“Ordered through the app. Picked it up and it was exactly what I ordered. With my lunch I thought I would get a breakfast ham and egg on a potato bun I mention this becauae I am a fan of the folded egg and all fast food places have round eggs... this is SOOO much more better than any of the others. How have I never had it? It was super filling and saved the lunch sandwich for dinner :)“

“I’ve been to a lot of subways in my life and this one has to be the nicest I’ve ever been too. I was so impressed that I felt inclined to leave a review. For a Subway of all places. Server was really nice too. Dude offered to make me a soup, and I would have ordered it if I had the time. 10/10!!!“

“Warm and friendly atmosphere….
I highly recommend this restaurant. The product quality is consistently outstanding.
The staff especially Joanna and Deep( I don’t remember proper name) gave us best service and deals for food.“

“I'm absolutely impressed with our subway service. Our food was perfect, and service was made with a smile. Alex and Nelson also took time to help their customer (elderly man) out the door safely. Never seen so much compassion from staff before. They make an awesome team, where kindness is there specialty. God Bless my brothers.????“

“Just had the best subway sandwich EVER. They always extra toast it and make it just right. Honestly when I am feeling down and want a smile on my face I go to this subway, and have a "chit chat" with all the wonderful staff there. Keep up the great work.Jared :)“

“5/5 Stars - Exceptional Service!*

I recently visited the Subway at 12926 97 St NW, Edmonton, AB T5E 4C3, with my 6-year-old daughter, and we received an unforgettable welcome from Rajat and Khushwant's!

Their exceptional customer service, warm smiles, and kindness made our dining experience truly special. They went above and beyond to ensure my daughter felt comfortable and happy.

Rajat and Khushwant's patience, understanding, and gentle manner put my child at ease, making her feel like a valued customer. Their attentiveness and kindness towards her were genuinely heartwarming.

Thank you, Rajat and Khushwont, for exemplifying the true spirit of hospitality! Your dedication to providing outstanding service has earned Subway a loyal customer.“

“Absolutely phenomenal all around! The store was clean and tidy, bathrooms clean and stocked, the service was amazing, smiles from the staff as they served me and my brother, and to top it all off the food was perfect and well made. Students who go there from McNally must have an enjoyable lunch break here. Keep up the good work!“

“I’m not usually the type to leave reviews too often, but I had such an amazing experience at this Subway that I felt compelled to share. Big shoutout to Jerin for making an incredible sub with just the right amount of sauce—perfectly balanced and not overdone. Despite me arriving close to closing time, she was exceptionally kind, professional, and very helpful. Thank you for the outstanding service!“

“3pm Saturday November 9th, came for the BOGO footlong subs. The young lady that served my son and I was absolutely amazing. By far the best experience I’ve had at a subway. She was kind, helpful, friendly and very professional. I hope this review finds the manager of the store because she deserves a raise.“

“I have been getting subs here for a few years now, and they are great! I order from the app almost every week for my family and they always have our order ready on time and exactly how we ordered it. The staff is quick and friendly and the restaurant is always very clean.

Vegetarian options: We have 2 vegetarians in our family and they always get the Veggie Delite, but I know that there are plenty of other options, especially now with the new Subway Series.

Parking: Always good parking directly in front of the restaurant“

“I placed a large order of platters here on the weekend. They were very accommodating and easy to work with. They were ready on time, they helped carry it all to the car and gave plenty of extra sauces on the side. I was blown away by the service. Next time I will order directly from them if I ever need to cater an event. Highly recommend.“

“I recently visited Subway, and the service was outstanding, thanks to Parth. He was incredibly polite, kind, and went above and beyond to ensure we had a great experience. Parth patiently helped us navigate the menu and pointed out the best deals, making the whole process smooth and enjoyable. The attention to detail and warm attitude made our visit memorable. Highly recommend this Subway location if you’re looking for top-notch service!”“

“Getting better in vegeterian food quality and fantastic customer care service! What a memorable experience at one of the Yeg subway during a short visit! I have seen very first time store cleannesses, food organizations and outstanding customer service provided by Pam. 10/10?“

“Aside from being incredibly friendly and nice, the pizza subs we had tonight were by far the best we have ever had! Made with lots care and fresh ingredients. The ladies that work there are super fantastic! Can’t say enough good things about this location. And they are open 24 hours!
10903-23 avenue“

“This is a wonderful place for a quick and healthy meal. The ingredients are always fresh and the staff is super friendly.The quality is always predictably high. This one is one of the very best locations. Thanks for the amazing service. Keep it on!!“

“veggie patty wrap and sandwich is the best one at this subway rather than others and staff is very friendly They gave me fast and the best service every time . Specially Simran one of the staff member gave me best customer service. I recommend to all please visit this store ones.

Vegetarian options: veggie patty wrap and sandwich is the best one at this subway rather than others and staff is very friendly and the fast and best service every time they gave to me. Specially Simran one of the staff member gave me best customer service. I recommend to all please visit this store ones.

Parking: Good parking System“

“Good place the place itself is way to hot inside I been there a few times also there was only one worker serving me working on 5 subs while the workers gf or whatever claimed to be in training sitting in the back and not watching the worker make our subs so not sure if she was really getting trained lol the food itself was good ?“

“I had a great experience. The worker there named Biney or biniy, smtg similar like that was really sweet. I don’t remember how to spell her name but I appreciated her assistance. Her work was professional and formal and I really enjoyed my food.“

“On January 5th, 2024, Cheyenne made my son and my sub, my sub, a vegetarian was I think the best sub I have ever had at a subway, she made sure I had enough of everything I asked for and my son had a pizza sub and he to was also very pleased with how she made it. Made like she was making it for a family member or friend. Highly recommend this subway.Thanks Cheyenne

Vegetarian options: They have so many good fresh veggies“

“Very nice people, cozy and not many people are here at any time of the day. The food is great, I love the crispy onions and the chicken, mixed with some lettuce and tomatoes. Lots of options on how to make your sandwich.

Vegetarian options: You could order a sandwich with no meat.

Kid-friendliness: There's nobody there almost all the time and it's pretty quick, kids won't really get impatient.

Parking: There's alot of parking spaces, don't need to worry about that.“

“Only one door was unlocked. Empty inside. Sub was made.well. just the right amount of all my favorite. Just one lady was working, so hopefully she doesn't get to busy. To bad the 7$ Sub promo wasn't happening still. Until next time.“

“I would appreciate this location but somehow owner should understand to have more workers than just one.
There was a one girl only who made our order but also had other responsibilities at the same time which made her confused.
(Store was not cleaned)“

“Been to this location at least over 20 times and I’ve never had a bad experience. Every time I go, the staff make my sandwich as if they’re making their own. They always have fresh ingredients and although they can get extremely busy, they still pour their love and soul into creating everyone’s sandwich. Awesome staff and awesome food.“

“The 2 working lunch service are always so courteous and inviting, and seem to never forget a face. With subway lacking these days, this location always seems to be on point. Never had an issue, and will go out of my way to come to this location.“

“BP Edmonton Alberta nw down town Dessert was chocolate cake Chocolate Mousse on top with broken up piece Of cheesecake and almond on top in a slice of chocolate and chocolate sauce in the bottom it was good meatballs spaghetti supposed to be getting huge supper lunch Sign of Caesar salad

Vegetarian options: Yes

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“We were pleased to have been served by Gill this evening! It was a busy night at around 7:40 on this long weekend and Gill still personally greeted us at the door. He was SOOO friendly and connected with us right away. He was all by himself and still was able to hustle making our sandwiches perfect while still serving the other customers. What a true hard worker!!!! He truly made our Sunday night away, my partner and I would make the drive to be served by him again at this location. Thanks for making our night Gill!!“

“There were 2 lovely ladies working yesterday 8/22/24 around 7pm. A lady was berating them for no reason. They handled it well. Their service was amazing and treated me very well despite what they had to deal with for 20 plus minutes while I was waiting with the rude lady in front of me and her misbehaving child. 5 stars, I love this location.“

“Best customer service and I asked the name of the employee named Renz. He let me use bathroom and let me sit in their dine area even I didn’t buy anything but after He helped me to figure out what I can have when I wasn’t too hungry and I really wanted to eat something warm. I bought teriyaki chicken with cheese made my day. Thanks Ranz for serving me your best service.

Parking: You can stay 5 to 15 minutes in loading zone“

“Ordered an italian BMT sub using the app today for the first time. This is my usual that I've been ordering for over a decade. But today, it was honestly the best sub I've ever had. It was PACKED with veggies. The veggies were very fresh. They were crunchy and delicious. It was just the perfect sandwich. Thank you Subway for giving me the best lunch today.“

“It was $42.00 for 2 subs like I might as well go to a restaurant and sit down and have a meal instead of over priced subs. Our society is so rediculous. Homeless all over the place over priced rent, over priced food. People scraping by to make a living and nobody with any actual solutions to problems. I wish our society was built on common sense and love.“

“Great subway in the mall for as far as subways go ... I normally go to this one in the food court rather than the other one ... I live beside the mall so it is convenient.. I go to this one because I feel they nail the topping pretty damn good to the point you don't have to ask for more ... of you say lots they put lots ... imfact I went there today and still have half my ft long left“

“It's just a subway. The quality of the subs are hit and miss with who work that day. I've been here, like, 4 times and the subs were great 3 out of the 4 times.

Vegetarian options: Of course Subway has vegetarian options

Dietary restrictions: It's Subway.

Kid-friendliness: It's Subway, the kids are kids. Sometimes they are nuts and sometimes well behaved. Both are completely understandable here.“

“I haven’t had subway by choose for 10 years (bad memories) and I decided to give it a try.

The place is clean and I called before hand to make sure it was open. The person on the phone was nice.

When I went to the store I asked for their personal favourite. MINUS THE TOMATOES- don’t wanna disrespect the chef just how I like mines.

Y’all. Tell me why this was one of the best sandwiches of my life… So here I am writing a review because I always give people their flowers when due.

I grabbed their name before leaving so shout out to CHINENYE. They were kind and patient and informative and non judgmental with my awkwardness.

So I always right a review after interactions like that as a person with social anxiety because I want others to know of the places that they can be themselves at, or at least try… a good sandwich heals.

Thank you CHINENYE of Subway!“

“I'd like to commend the Subway employee who served me during her closing time. Despite the late hour, she maintained a positive attitude, provided excellent service, and ensured my order was prepared with care. Her dedication and professionalism were truly impressive, and I appreciate her commitment to customer satisfaction even during busy closing hours."“

“I just had a wonderful experience at this location. There was one guy working all by himself but man he was amazing. He was handling everything like a pro. Even he was multi tasking not a single frown on his face. He made my day the best with his smile and a friendly attitude. It’s very hard to find people like him working in a food sector especially these days. I was having weird cravings and asked for so many altercations and this guy did it all happily.
Koodoos to Jaspreet for doing a wonderful job keeping the ambience calm and welcoming, I in would recommend the management to hire more people like him and get him to train other people. He really deserves a raise!!!!
He has raised the bar of customer service and I would love to see this going up every time J visit this store!!!“

“Some reviews are positive, but are so vague that you question their legitimacy. Some might have helpful information, but are so poorly written they’re unintelligible. And dont be a sensitive, other submissions read more like a personal rant than a restaurant review. In our experience this are amazing people who make our choices based on their experience to make your SUB’s better looks good taste good. This guy are a sandwich artist and so I would recommend them❤️“

“My husband and I went to this location for the first time the other day. Our server was great. Her name started with a P. The sandwiches were perfect! The best I’ve had in YEARS. The store was clean and service was fast but not rushed. We will be back.“

“We ordered 150 lunches for a youth group passing through town. These guys were amazing! Extremely thorough and professional and were exactly on time. I would highly recommend using them!

Dietary restrictions: Wonderful gluten-free options. As well as vegetarian requests.

Kid-friendliness: We ordered 150 lunches. This was for a youth group. Great food, and great service!“

“I always get exceptional service here. The busier location means you get fresher meat and fresh bread every day and the Indian dude who always makes my sandwiches is the best. He's friendly, fast and skilled. Easily the best subway in the downtown core.“

“On July 27, I was helped by paul and He was working alone, and I was amazed by his skills, speed, and professional service. Despite a long line and online orders, he handled everything quickly. He also spoke to me in English to avoid offending others, which was very thoughtful. I was really impressed by his performance.“

“They have a sign on the door still asking you to please wear a mask. I did not. Do something about it!Anyways i thought this place was gonna be sketchy and i was right but the guy behind the counter was ok. Made a good effin sandwich. When i pointed to the ingredients i wanted on my sandwich using my dead hand he didnt even blink. Id come back here probly maybe some day possibly. Idk“