Subway

Name: Subway
Address: 12926 97 St NW, Edmonton, Alberta, T5E 4C3, Canada
Telephone: (780) 478-1247
Price range: $
Rating: 3.6

$ • Sandwich Shops, Fast Food

Hours:
12926 97 St NW, Edmonton
(780) 478-1247

Menu Order Online

About Subway

Subway, a popular sandwich chain, is generally praised for its consistent and satisfactory service. Customers typically enjoy their experience, with one reviewer stating they "never had a problem" and that it's the "same experience" as other Subway locations. However, a recent visit highlighted some areas for improvement.

The restaurant's bathroom was reported to be in an unsatisfactory condition, described as "just gross," despite the restaurant not being particularly busy at the time. Additionally, one of the employees was observed focusing on making their own salad rather than attending to customer needs, and another employee made a mistake on part of the order.

Despite these issues, the reviewer acknowledged that this was their "first complaint" about the normally "awesome" Subway location. The reviewer suggested the restaurant should hire employees who are more attentive to customer service and ensure proper food preparation procedures are followed, even for personal meals.

Overall, Subway appears to provide a reliable dining experience, with one customer noting they eat there "a lot more times than the average person." The recent concerns, though, highlight the importance of maintaining high standards of cleanliness and customer service to uphold the brand's reputation.