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“It was my son’s 13th birthday, and even though they were clearly short-staffed and busy, one employee went above and beyond. She took the time to draw balloons on his cup and made sure he got his first complimentary birthday drink.
That kind of kindness, and service, especially in a rush, meant a lot. Thank you!!!“
“I went again recently and they made it right by including the whip. Just make sure to always check your order before leaving. Thank you!
I'm a long time patron of Starbucks. But consistently my order has a mistake. When I'm paying over $6 for a latte, at least get it right?
I specifically said YES to whip, and the order taker decided it is opposite day. I said half sweet, and she even asked me if I still want whip. I said Yes. Ugh.
Not cool Starbucks.“