“Oct 31/24 Came here & ordered a grande cappuccino with an apple croissant which was made great & the warmed up croissant made it even better. Tegan was great & so was the overall service, can’t wait to come back even when I need to charge up my scooter when in the area
The Starbucks experience is sometimes a hit and miss, Kris is great but she needs to pay attention to what the customer is adding to their drink order, as the service gets better so will my review“
“I had a fantastic experience at this AMA branch! The staff was incredibly helpful and efficient, especially when dealing with registry services and renewals. The wait time was surprisingly short, and the representative answered all my questions clearly. The office is clean, well-organized, and parking is very convenient. Highly recommend!“
“I just want to give a big shoutout to Charles at Starbucks. From the moment we connected through the drive thru intercom, to paying, to meeting him at the window, he was so vigilant, kind, and full of positive energy.
You can tell when someone has a good soul, and Charles genuinely made the day brighter. That kind of service and energy deserves to be recognized. ✨“
“I have to say, this is honestly my favourite Starbucks! ☕💛 I work nearby, so I come here all the time. I usually order ahead, and by the time I walk over, my order is ready — so convenient!
What really makes this location special is the staff. Everyone is always so warm and friendly, and almost every time I leave, someone wishes me a wonderful day. Sometimes they even draw little pictures on my cup — not every time, of course, but when they do, it’s honestly SO cute and always makes me smile. 🥹💕
A rainy day needs a little cheer-me-up, and a sunny day deserves a little made-my-day treat too. 😊 For me, good service is just as important as the food and drinks — it somehow makes everything taste even better.
Also, I’m absolutely loving the new mini bagels! They’re SO good, especially with a flat white. Such a perfect combo. 🥯☕
Love this location and the lovely people who work here. Thank you for always making my visits a little brighter! 💕“
“Amazing customer service. My venti drink was missing one of the customizations that I had added. I went back into the store and the staff kindly rectified the situation. Super courteous and friendly. Thanks for making everything right with our drink. Lovely location, very clean and organized.“
“Great Starbucks location! The staff are always friendly and the service is quick even when it’s busy. Reghan especially is awesome — super welcoming, always has a great attitude, and makes the drinks perfectly. Definitely one of the better Starbucks locations I’ve been to. 5 stars!“
“Stopped by Starbucks for a quick morning coffee, and it honestly made my day. Cathy greeted me with such a warm, friendly attitude that instantly put me in a good mood. She was attentive, kind, and made the whole experience feel welcoming rather than rushed—which is rare during busy morning hours!
It’s little moments like this that turn a simple coffee run into something memorable. Huge shoutout to Cathy for going above and beyond with her customer service. Starbucks is lucky to have her on the team!“
“I'm a Starbucks fan. I enjoy their drinks and typically go for the Brown Sugar Oat Shaken Expresso. Tasty but not too sweet. The new Orange Cream Matcha (I get it made with high protein milk) is a delight, but like the pistachio flavor, is short lived on the menu. I don't go daily because of the cost and I honestly believe their prices could be lower and still maintain a profit. The only other concern I have is the terrible quality of their drink trays. I have completely given up on them as they fail every time. I gave 5 stars because none of the options were related to price or the trays.“
“The staff member “JENNA” is one of the most serving sweet person who assisted me demonstrated a high level of professionalism, courtesy, and attentiveness throughout my order she greeted me warmly, took the time to ensure my order was accurate, and handled the interaction with efficiency and care. Her positive attitude and willingness to assist made the experience especially pleasant and welcoming.“
“drive-thru girl Eryka actually made my day.! She is so cheerful and professional. She should teach courses to everyone on customer service because this is the kinda girl who draws customers to come back. I definitely will be back. Thanks, Eryka!“
“This Starbucks is honestly something special. Sure, you can get typical Starbucks drinks and snacks, but it's the people who work here that make this location stand out.
The baristas are always so welcoming and friendly, especially CAT and BUCKLEY! They remember regular customers, pay attention to the little details, and somehow manage to make my visit feel personal. I've never had my order messed up, which is pretty impressive considering how often I stop by here.
Today, Buckley and Cat completely made my day. They made my favorite Roasted Coconut Cold Brew with extra cream, and it was absolutely perfect. More than that, they served it with genuine smiles, great energy, and a quick chat that put me in a better mood instantly.
It's funny how something as simple as a coffee run can brighten your day, but that's exactly what happens here. Great service, great people, and consistently delicious drinks.
If you haven't checked out this location yet, you really should. It's easily my favorite Starbucks in Edmonton. And if Buckley or Cat are working, you're in good hands—they're the coolest and truly know how to make customers feel valued.“
“Whoever was working at 5:30PM on Wednesday, March 12th 2025- I ordered two Lavender Oatmilk Matchas and those were the best drinks I’ve ever had. The time and care you put into the drinks showed your dedication for excellence. You set the standard, thank you for your hard work! I hope to see you again!“
“Absolutely love this Starbucks! The staff are always welcoming and genuinely care about making your drink just the way you like it. I always come here to study and because of the cozy atmosphere. My orders come out quickly, and the quality is consistently excellent every time I visit. You can tell the team here are very jazzed about what they do. Definitely my go-to coffee spot!“
“I always order here my drinks. Grande shaken espresso with 3 pumps of vanilla syrup with classic syrup and it's always perfect. But this morning I feel dissapointed and sad .I think they forgot to put the vanilla syrup and classic on my drinks. Because I dont have enough time to go back at the store because I'm going to work.“
“Starbucks Capilano is always clean, welcoming, and well organized. The staff are very friendly, kind, and always greet you with a smile. I always enjoy coming here for my hot cappuccino or caramel macchiato. Great atmosphere and great service every time! ☕😊“
“We were tonight after getting groceries and I was careless and dropped both drinks in the parking lot. My girlfriend and I went back in with the intention to repurchase new drinks and the lady working was kind of enough to remake them for us at no charge. Thank you so much for the kind gesture. Sorry don’t forget the workers name. By the way try the banana bread chai or matcha!“
“I was on a travel day through Canada and stopped at this Starbucks and the service was incredible!! I was greeting by the most joyful sweet barista I believe his name was Abdul. My coffee was perfect and made quickly and so was my breakfast sandwich 😊“
“This my first experience of Starbuck coffee .I used to buy Tim Horton coffee in the morning everyday . Today one of server name CAMILA requested to buy Starbucks coffee .I bought coffee . Really my experience is so good .I like Starbucks coffee .More over her customers service on top .you can't stop yourself to buy coffee Always smiling face welcome customers . BOTH the servers CAMILA & kATRINA Have very good customers service .Thanks Starbucks for have wonderful employees....Sanjeev Gautam“
“As a regular customer at Starbucks, I’ve consistently been impressed by the leadership and professionalism of the Assistant Manager,Anne Magbutay Every time I visit, the store feels welcoming, organized, and efficiently run — even during the busiest hours.
Anne goes above and beyond to ensure customers feel valued. They are approachable, attentive, and quick to resolve any issues with kindness and professionalism. You can truly see the positive impact they have on the team, as the staff always seem motivated, friendly, and happy to help.
It’s clear that Anne takes pride in creating a great customer experience. Their leadership makes a noticeable difference, and it’s one of the reasons I continue choosing this location. Starbucks is fortunate to have such a dedicated and capable Assistant Manager.“
“I was at the location today and Kate though serious was very kind. I spilt my drink and asked for a cloth so I could clean up after myself. She stepped out immediately brought a cloth but refused to let me clean. I apologized a few times and she was very generous in her words. Told me not to worry, it happens all the time and since I spilt my drink she even got her coworkers to make me a new one. You are lucky to have staff that are sensitive and also great at not making one feel embarrassed for the accident that took place. It showed my kids great customer service and they were so happy to see someone be so kind and helpful and also going the extra mile to replace my drink at no additional cost. Thank you Kate I work in customer service and I understand how much work it can be so I do appreciate you and what you and your co-workers did for me. Thank you again.“
“Starbucks inside Safeway Terra Losa – West Edmonton
I usually hit another location, but I couldn’t wait until 7 AM on that side of town. By the time I got here, I knew this one would be open.
Easily the cleanest, brightest Starbucks I’ve seen inside a Safeway in Edmonton. The recent renovation shows.
Jez was working today and set the tone right away. Friendly, polite, and clearly runs a clean, organized counter. Everything just felt in order.
Quick service, no issues, and a surprisingly large seating area, one of the biggest I’ve seen in a Safeway setup.
Clean, service-minded, and well run, might have just earned a return visit.“
“this is a small kiosk inside the Safeway. it’s got less of a selection than a freestanding location would carry but great for the basics and lots of mugs and such to purchase as well.it’s run under the grocery store and staffed by their team so they do not accept tips, nor do they have the ability to use the app for points, etc. however, if you have a Starbucks gift card/prepaid card saved in your wallet app you can use that for payment.staff have always been super friendly and there’s never been much of a line or wait when I’ve been in.you grab some java and get your groceries sorted in a jiffy ☕️☺️?“
“The staff has always been friendly and welcoming, even when it’s clearly busy. You can tell they’re working hard and still make an effort to smile and get orders right. My drinks have consistently been made well (and actually look like the pictures), and if there’s ever a small delay, they communicate it instead of just ignoring you. The place itself is clean, comfortable, and has a nice atmosphere to sit and work or catch up with someone. It feels like the team here genuinely cares, and that makes a big difference. Definitely one of the better Starbucks locations I’ve visited.“
“Chayenne (sorry if i spelled that wrong, but i wanted to give credit where credit is due), our barista, was so sweet, thoughtful and patient. She answered our requests and questions cheerfully and made sure service was as quick as possible. For a supermarket starbucks, it was a surprisingly pleasant experience! I would return to this location over other stand-alone starbucks locations.“
“As a REALTOR® who lives in Windermere and works at the RE/MAX office nearby, this Starbucks has become part of my daily routine. I drive by several times a day on my way to showings, and it's my favorite place to stop for a coffee and a cup of ice water before meeting clients.
The location is fantastic and very easy to access, whether you're coming from Windermere Drive or turning off Windermere Boulevard by Superstore. There's plenty of parking, and getting in and out is quick and convenient.
The atmosphere is warm and inviting, making it a great place to meet clients, catch up on emails, or simply take a short break between appointments. The staff are always friendly, the service is consistently fast, and unlike many other Starbucks locations, the drive thru and in store lines are usually very reasonable.
As someone who spends most of the day on the road, I really appreciate places that are efficient, welcoming, and consistent. This Starbucks is one of my favorite stops in southwest Edmonton, and I highly recommend it.“
“I always use the drive through at this location because it's prompt and they get my order right.
Today they drew a little face on my cup which was a nice touch. Pretty sure it's supposed to be a happy face but it kinda looks like that flat mouth ambivalent nod that Canadians always do when we walk past each other lol.
Anyway, 5 stars.“
“I just wanted to mention the exceptional hospitality from one of the associates, Kelly! Every time I visit, she is welcoming, cheerful, and, I feel great after my visit! Thanks Kelly! Your friendly service is having a positive impact on people's days!“
“This location is always so lovely to visit! This may not be huge for anyone else, but for me it was really special... a few days ago my partner and I went to a funeral home to pickup our baby that we lost at 16w1d. We decided to stop and get a coffee, he wanted a cake pop like a normal 30 year old man, and when we went up the the window the lady we spoke with (younger, wears a hijab and I think she wears glasses but I didn't have mine on and I was a little preoccupied) anyways , she handed us an extra cake pop which again may not be a lot for anyone reading this, but just the thoughtfulness and kindness we received in the drive thru it really meant a lot for us during that day.
Every time we go through the drive through here, everyone is really friendly, they're friendly to my kids and its always good vibes here. Thank you!“
“I love the people that work here. :) My drinks have always done decently fast even when it's busy. I appreciate that Daria remembered my name the one day. They always remember my other friends name. It's a great place despite the other reviews, in my experience.“
“Another Safeway, another Starbucks, consistent product pretty much across every Safeway in the city.
I’ve been in a lot of them, and this was just another friendly service today, didn’t catch her name, but she was pleasant and fast, and that’s really what you come to expect from these locations.“
“Starbucks never disappoints❤️Their drinks are always delicious and consistent — whether it’s a refreshing iced coffee, a creamy latte, or a cozy seasonal drink. The flavors are rich, and everything’s made just the way I like it. Perfect spot for a quick pick-me-up or to relax with your favorite drink.“
“Good morning!
Starbucks is a great place to start your day. Moreover, Ravneet (the manager) was very courteous and professional with me. She accidentally forgot to add the vanilla syrup to my drink, but she quickly noticed and gave it to me separately afterward. Thank you, Ravneet, for the excellent service! I really appreciated it.
Harsimran“
“I always have a great time here, especially with one of your baristas, Rise (I believe that's her name?). She's always very cheerful and a delight to be around! That is exactly the kind of enthusiasm that should be cherished! Thank you, Rise, and Starbucks for my daily Pike!“
“Amy was absolutely amazing! I called ahead and let her know that I might arrive after they were supposed to close, but she was kind enough to make my order anyway. She was extremely nice and helpful, and the rest of the staff were very friendly as well.“
“Service is fast here and they're usually very busy. If you order on the app for pickup it will give you an ETA then you dont have to wait in line.
In any case the staff are super helpful and you can tell they are great people.“
“I was served by Bryce 100/10
Now I have only been here 2 times before. He only has taken my order once though, but he remembered my exact drink. Now yeah I get it's his job to make it but for him to remember some rando that has been there 1 time (to his knowledge), and make it right, I'm more than happy.
And honestly it's a stand inside Safeway what atmosphere is there supposed to be?!?! LOL“
“I don't usually go to Starbucks but I had a few gift cards to spend so I went there today and I was already in a bad mood having a bad day but I didn't notice til now that the barista had drawn a cute little cat on my cup which cheered me up so much. To the person that made my drink thank you so much you brightened my day 💜“
“OMG 😲... they have the best lemon loaf 😋! It tastes just like the way my mom used to bake it! Another fav of mine is the ham and Swiss baguette...use the Dijon mustard for dipping...it's absolutely heavenly. The staff is so friendly and helpful. This is my go-thru place for an amazing black iced tea with lemonade, a perfect drink to cool off the hot summer nights and their café mocha to keep you warm in the winter months.“
“Good Starbucks. Great location. Unfortunately they have almost no seating and it can be difficult to get a drink or a seat when they are super busy in the middle of the day. This location doesn't give stars if you're a Starbucks member like most locations on campus which can be a downside.“
“I’m a regular here and I really enjoy the staff and the food everytime I come in. I’m always greeted and I feel like I’m taken care of quickly and smoothly. A couple of the team members in specific that go above and beyond on a regular when I come in is Paige and Stacy she’s always hasty to take my order and it’s right every single time. Unlike Tim Hortons I get what I ask for from Starbucks !“
“5 stars for the barrister Renz. All the bright stars are yours, with a dash of cinnamon. Your outstanding service to the costumers in this location is testimony enough that your kindness and willingness to help lights up this establishment.“
“I think there might be more than one Starbucks. I went to the one in the US section. Service was really good, the female attendant was very patient to explain me menu items.as for what I chose for breakfast, didn't enjoy that much the egg, sausage, bacon wrap it's a little bland.
Kid-friendliness: egg bites for kids is always great“
“SHOUT OUT to Emmy. Perky, friendly and informed. So cheerful and just a warm comfort. My drink was delayed and she made sure there wasn’t that awkward waiting period! She deserves a raise as she is truly exceptional. She has helped me a few times in the past and each time is an experience.
Thank you for showing consumers that there are still employees out there that truly know the meaning of customer service.“
“These employees are complete rockstars for handling the rushes they get with all the students. A little while back I came by and ordered my drink, I paid and walked over to Griffins Landing to grab some food and COMPLETELY forgot about my drink. 3 hours later after studying and finishing class I realized what I had done. I went back and explained the situation and they happily re-made my drink for me even though it was my fault. Having a little bit of grace towards these employees with the workload they sift through daily is the bare minimum we can offer them. Thank you workers!“
“This is my favourite starbucks in the whole city! my drink always tastes amazing! Everyone that works here is so nice and friendly, even going above and beyond! a couple weeks ago my husband wanted to surprise me with a drink but he couldn’t remember my customizations, he came in and a couple people were able to help him out ❤ i love this one!“