Starbucks in Edmonton

“The staff here are super AMAZING! Everyone is hard working and take great care in their work! I used to work at Starbucks and I could never make a frappuccino this beautiful! The lady who helped me was super kind and takes great care in her work! I know it can be busy especially with a drive through, so keep up the good job 😊😊😊“

“Oct 31/24 Came here & ordered a grande cappuccino with an apple croissant which was made great & the warmed up croissant made it even better. Tegan was great & so was the overall service, can’t wait to come back even when I need to charge up my scooter when in the area

The Starbucks experience is sometimes a hit and miss, Kris is great but she needs to pay attention to what the customer is adding to their drink order, as the service gets better so will my review“

“Starbucks always provides a dependable coffee experience… The aroma of freshly roasted beans welcomes you as soon as you step in and the baristas are friendly and attentive… I ordered a caramel macchiato and it was perfectly balanced with rich espresso and creamy milk… The breakfast sandwich was warm and satisfying and the croissant was flaky and buttery… There is a wide selection of hot and cold drinks from classic lattes and cappuccinos to refreshing cold brew and nitro on tap… The interior at this location is modern and comfortable with plenty of seating and free WiFi so you can work or relax… Despite being busy during the morning rush the line moves quickly and orders are accurate… The team keeps the store clean and tables are wiped down regularly… Prices are fair for the quality and there are always seasonal drinks and pastries to try… This shop is a great place to meet with friends or take a quick coffee break during the day…“

“I just want to give a big shoutout to Charles at Starbucks. From the moment we connected through the drive thru intercom, to paying, to meeting him at the window, he was so vigilant, kind, and full of positive energy.

You can tell when someone has a good soul, and Charles genuinely made the day brighter. That kind of service and energy deserves to be recognized. ✨“

“Amazing customer service. My venti drink was missing one of the customizations that I had added. I went back into the store and the staff kindly rectified the situation. Super courteous and friendly. Thanks for making everything right with our drink. Lovely location, very clean and organized.“

“The staff member “JENNA” is one of the most serving sweet person who assisted me demonstrated a high level of professionalism, courtesy, and attentiveness throughout my order she greeted me warmly, took the time to ensure my order was accurate, and handled the interaction with efficiency and care. Her positive attitude and willingness to assist made the experience especially pleasant and welcoming.“

“Stopped by Starbucks for a quick morning coffee, and it honestly made my day. Cathy greeted me with such a warm, friendly attitude that instantly put me in a good mood. She was attentive, kind, and made the whole experience feel welcoming rather than rushed—which is rare during busy morning hours!

It’s little moments like this that turn a simple coffee run into something memorable. Huge shoutout to Cathy for going above and beyond with her customer service. Starbucks is lucky to have her on the team!“

“Usually I’m too shy to really veer off the menu or try any “secret” menu drinks, mess around with crazy substitutions etc, so I end up having the same rotation all the time. Today I just wanted something cold, and strawberry matcha so I asked the lady just that, can you make me something good with this - she did not disappoint! She was so friendly, patient, and just lovely to deal with. I’ll 10/10 order this again!“

“I have been going daily for roughly 5 years. I get the same thing every day, a double espresso over ice in a venti cup.
Every morning when I arrive it's on the counter. I'm greeted by one of the lovely morning staff, it's a great way to start the day.
The only reason I gave the food a three is because I'm not there for the food. I've tried one or two items and I'm just not a fan.“

“This Starbucks is honestly something special. Sure, you can get typical Starbucks drinks and snacks, but it's the people who work here that make this location stand out.

The baristas are always so welcoming and friendly, especially CAT and BUCKLEY! They remember regular customers, pay attention to the little details, and somehow manage to make my visit feel personal. I've never had my order messed up, which is pretty impressive considering how often I stop by here.

Today, Buckley and Cat completely made my day. They made my favorite Roasted Coconut Cold Brew with extra cream, and it was absolutely perfect. More than that, they served it with genuine smiles, great energy, and a quick chat that put me in a better mood instantly.

It's funny how something as simple as a coffee run can brighten your day, but that's exactly what happens here. Great service, great people, and consistently delicious drinks.

If you haven't checked out this location yet, you really should. It's easily my favorite Starbucks in Edmonton. And if Buckley or Cat are working, you're in good hands—they're the coolest and truly know how to make customers feel valued.“

“Great service at Starbucks! I needed two travel boxes of coffee. The store was packed. Even though I hadn't pre ordered, the staff handled everything so smoothly in just 15 minutes. They even let me borrow one of their large containers to carry the coffee and trusted me to return it. Super friendly team.Thanks!“

“👏🙌This Starbucks is fantastic! The customer service is incredibly friendly. After finishing my venti cappuccino I mentioned that it was under-filled, just as a heads-up and wondered if I might be able to get a free refill with no expectation since I didn’t bother to address it originally and they went above and beyond by gracefully and without hesitation offering the free refill. I’ll definitely be making an effort to stop by this location whenever I’m in the area. Highly recommend!❤️“

“Whoever was working at 5:30PM on Wednesday, March 12th 2025- I ordered two Lavender Oatmilk Matchas and those were the best drinks I’ve ever had. The time and care you put into the drinks showed your dedication for excellence. You set the standard, thank you for your hard work! I hope to see you again!“

“I'm a regular here, great location.

**To the manager: close the south door on mid-October, Its getting cold. Put more tables close to the door, you'll see an increase in 10-20% dine in sales. The earlier you do this, the better. Cheers!“

“drive-thru girl Eryka actually made my day.! She is so cheerful and professional. She should teach courses to everyone on customer service because this is the kinda girl who draws customers to come back. I definitely will be back. Thanks, Eryka!“

“Absolutely love this Starbucks! The staff are always welcoming and genuinely care about making your drink just the way you like it. I always come here to study and because of the cozy atmosphere. My orders come out quickly, and the quality is consistently excellent every time I visit. You can tell the team here are very jazzed about what they do. Definitely my go-to coffee spot!“

“I always order here my drinks. Grande shaken espresso with 3 pumps of vanilla syrup with classic syrup and it's always perfect. But this morning I feel dissapointed and sad .I think they forgot to put the vanilla syrup and classic on my drinks. Because I dont have enough time to go back at the store because I'm going to work.“

“I've been going here for six years to the point most staff no what I look like and always greet me by my name. I've never had a problem with service or my drinks and they always tend to your problems its super clean and there very friendly! This is my go to Starbucks!“

“This my first experience of Starbuck coffee .I used to buy Tim Horton coffee in the morning everyday . Today one of server name CAMILA requested to buy Starbucks coffee .I bought coffee . Really my experience is so good .I like Starbucks coffee .More over her customers service on top .you can't stop yourself to buy coffee Always smiling face welcome customers . BOTH the servers CAMILA & kATRINA Have very good customers service .Thanks Starbucks for have wonderful employees....Sanjeev Gautam“

“We were tonight after getting groceries and I was careless and dropped both drinks in the parking lot. My girlfriend and I went back in with the intention to repurchase new drinks and the lady working was kind of enough to remake them for us at no charge. Thank you so much for the kind gesture. Sorry don’t forget the workers name. By the way try the banana bread chai or matcha!“

“Starbucks inside Safeway Terra Losa – West Edmonton

I usually hit another location, but I couldn’t wait until 7 AM on that side of town. By the time I got here, I knew this one would be open.

Easily the cleanest, brightest Starbucks I’ve seen inside a Safeway in Edmonton. The recent renovation shows.

Jez was working today and set the tone right away. Friendly, polite, and clearly runs a clean, organized counter. Everything just felt in order.

Quick service, no issues, and a surprisingly large seating area, one of the biggest I’ve seen in a Safeway setup.

Clean, service-minded, and well run, might have just earned a return visit.“

“As a regular customer at Starbucks, I’ve consistently been impressed by the leadership and professionalism of the Assistant Manager,Anne Magbutay Every time I visit, the store feels welcoming, organized, and efficiently run — even during the busiest hours.

Anne goes above and beyond to ensure customers feel valued. They are approachable, attentive, and quick to resolve any issues with kindness and professionalism. You can truly see the positive impact they have on the team, as the staff always seem motivated, friendly, and happy to help.

It’s clear that Anne takes pride in creating a great customer experience. Their leadership makes a noticeable difference, and it’s one of the reasons I continue choosing this location. Starbucks is fortunate to have such a dedicated and capable Assistant Manager.“

“I always use the drive through at this location because it's prompt and they get my order right.

Today they drew a little face on my cup which was a nice touch. Pretty sure it's supposed to be a happy face but it kinda looks like that flat mouth ambivalent nod that Canadians always do when we walk past each other lol.

Anyway, 5 stars.“

“I was at the location today and Kate though serious was very kind. I spilt my drink and asked for a cloth so I could clean up after myself. She stepped out immediately brought a cloth but refused to let me clean. I apologized a few times and she was very generous in her words. Told me not to worry, it happens all the time and since I spilt my drink she even got her coworkers to make me a new one. You are lucky to have staff that are sensitive and also great at not making one feel embarrassed for the accident that took place. It showed my kids great customer service and they were so happy to see someone be so kind and helpful and also going the extra mile to replace my drink at no additional cost. Thank you Kate I work in customer service and I understand how much work it can be so I do appreciate you and what you and your co-workers did for me. Thank you again.“

“this is a small kiosk inside the Safeway. it’s got less of a selection than a freestanding location would carry but great for the basics and lots of mugs and such to purchase as well.it’s run under the grocery store and staffed by their team so they do not accept tips, nor do they have the ability to use the app for points, etc. however, if you have a Starbucks gift card/prepaid card saved in your wallet app you can use that for payment.staff have always been super friendly and there’s never been much of a line or wait when I’ve been in.you grab some java and get your groceries sorted in a jiffy ☕️☺️?“

“Another Safeway, another Starbucks, consistent product pretty much across every Safeway in the city.

I’ve been in a lot of them, and this was just another friendly service today, didn’t catch her name, but she was pleasant and fast, and that’s really what you come to expect from these locations.“

“Chayenne (sorry if i spelled that wrong, but i wanted to give credit where credit is due), our barista, was so sweet, thoughtful and patient. She answered our requests and questions cheerfully and made sure service was as quick as possible. For a supermarket starbucks, it was a surprisingly pleasant experience! I would return to this location over other stand-alone starbucks locations.“

“The staff has always been friendly and welcoming, even when it’s clearly busy. You can tell they’re working hard and still make an effort to smile and get orders right. My drinks have consistently been made well (and actually look like the pictures), and if there’s ever a small delay, they communicate it instead of just ignoring you. The place itself is clean, comfortable, and has a nice atmosphere to sit and work or catch up with someone. It feels like the team here genuinely cares, and that makes a big difference. Definitely one of the better Starbucks locations I’ve visited.“

“I love the people that work here. :) My drinks have always done decently fast even when it's busy. I appreciate that Daria remembered my name the one day. They always remember my other friends name. It's a great place despite the other reviews, in my experience.“

“I just wanted to mention the exceptional hospitality from one of the associates, Kelly! Every time I visit, she is welcoming, cheerful, and, I feel great after my visit! Thanks Kelly! Your friendly service is having a positive impact on people's days!“

“This location is always so lovely to visit! This may not be huge for anyone else, but for me it was really special... a few days ago my partner and I went to a funeral home to pickup our baby that we lost at 16w1d. We decided to stop and get a coffee, he wanted a cake pop like a normal 30 year old man, and when we went up the the window the lady we spoke with (younger, wears a hijab and I think she wears glasses but I didn't have mine on and I was a little preoccupied) anyways , she handed us an extra cake pop which again may not be a lot for anyone reading this, but just the thoughtfulness and kindness we received in the drive thru it really meant a lot for us during that day.
Every time we go through the drive through here, everyone is really friendly, they're friendly to my kids and its always good vibes here. Thank you!“

“Starbucks never disappoints❤️Their drinks are always delicious and consistent — whether it’s a refreshing iced coffee, a creamy latte, or a cozy seasonal drink. The flavors are rich, and everything’s made just the way I like it. Perfect spot for a quick pick-me-up or to relax with your favorite drink.“

“I stopped in on a early afternoon and I had great service from the staff. My food was good. My order was done right this location is a little bit smaller so there isn’t too much seating overall a great little stop to enjoy an afternoon coffee.“

“Good morning!

Starbucks is a great place to start your day. Moreover, Ravneet (the manager) was very courteous and professional with me. She accidentally forgot to add the vanilla syrup to my drink, but she quickly noticed and gave it to me separately afterward. Thank you, Ravneet, for the excellent service! I really appreciated it.

Harsimran“

“***** Customer Service Excellence
I walked into the Starbucks at Unity Square, as I often do, knowing the type of drink I was in the mood for but not exactly what to order.

**Carter listened carefully while I described what I wanted and recommended something that matched my mood perfectly. The drink was absolutely amazing.

At the counter, **Chris was equally pleasant and continued the conversation. He even wrote down two personalized recommendations for my next visit, which was such a thoughtfu touch.

This was customer service at its best friendly, attentive, knowledgeable, and genuinely personalized

Carter and Chris, you are amazing. Thank you for making the experience so memorable“

“I was served by Bryce 100/10
Now I have only been here 2 times before. He only has taken my order once though, but he remembered my exact drink. Now yeah I get it's his job to make it but for him to remember some rando that has been there 1 time (to his knowledge), and make it right, I'm more than happy.
And honestly it's a stand inside Safeway what atmosphere is there supposed to be?!?! LOL“

“Service is fast here and they're usually very busy. If you order on the app for pickup it will give you an ETA then you dont have to wait in line.
In any case the staff are super helpful and you can tell they are great people.“

“OMG 😲... they have the best lemon loaf 😋! It tastes just like the way my mom used to bake it! Another fav of mine is the ham and Swiss baguette...use the Dijon mustard for dipping...it's absolutely heavenly. The staff is so friendly and helpful. This is my go-thru place for an amazing black iced tea with lemonade, a perfect drink to cool off the hot summer nights and their café mocha to keep you warm in the winter months.“

“I've been to this Starbucks a few times now, and the service is always great. Everyone has such a friendly attitude and makes the place feel really welcoming. Shoutout to Paris for taking the time to explain the new drinks when I was confused about what to get. He explained everything really well and helped me pick something I ended up liking.“

“Good Starbucks. Great location. Unfortunately they have almost no seating and it can be difficult to get a drink or a seat when they are super busy in the middle of the day. This location doesn't give stars if you're a Starbucks member like most locations on campus which can be a downside.“

“5 stars for the barrister Renz. All the bright stars are yours, with a dash of cinnamon. Your outstanding service to the costumers in this location is testimony enough that your kindness and willingness to help lights up this establishment.“

“I’m a regular here and I really enjoy the staff and the food everytime I come in. I’m always greeted and I feel like I’m taken care of quickly and smoothly. A couple of the team members in specific that go above and beyond on a regular when I come in is Paige and Stacy she’s always hasty to take my order and it’s right every single time. Unlike Tim Hortons I get what I ask for from Starbucks !“

“SHOUT OUT to Emmy. Perky, friendly and informed. So cheerful and just a warm comfort. My drink was delayed and she made sure there wasn’t that awkward waiting period! She deserves a raise as she is truly exceptional. She has helped me a few times in the past and each time is an experience.

Thank you for showing consumers that there are still employees out there that truly know the meaning of customer service.“

“I think there might be more than one Starbucks. I went to the one in the US section. Service was really good, the female attendant was very patient to explain me menu items.as for what I chose for breakfast, didn't enjoy that much the egg, sausage, bacon wrap it's a little bland.

Kid-friendliness: egg bites for kids is always great“