Tim Hortons

Name: Tim Hortons
Address: 4750 AB-2A Bay # 2, Ponoka, Alberta, T4J 1K2, Canada
Telephone: (403) 783-5594
Price range: $
Rating: 3

$ • Coffee Shops, Bakery

Hours:
4750 AB-2A Bay # 2, Ponoka
(403) 783-5594

About Tim Hortons

Tim Hortons is a well-known restaurant located near a Wendy's, with ample parking and wheelchair accessibility. The staff, particularly during night shifts, are recognized for their speed, politeness, and consistency in providing accurate orders. Customers often praise the friendly and professional service, with staff members like Tejinder going above and beyond to ensure customer satisfaction. The restaurant is considered kid-friendly, and the quality of the food and drinks, such as the coffee, has received positive feedback. One staff member's passion for connecting with the community and starting each day with warmth adds to the welcoming atmosphere.

However, some customers have experienced long wait times for in-store and mobile orders, with delays of up to 30 minutes. The restaurant is also working on improving the cleanliness and maintenance of the bathroom facilities. Additionally, there is a desire for more vegetarian and gluten-free options to better serve diverse dietary preferences.

Despite these minor concerns, the restaurant continues to be praised for its incredible staff and excellent service. Customers highlight the pleasant, hardworking team that consistently provides a welcoming experience. The Ponoka Tim Hortons, in particular, is recognized as a standout location that exceeds customer expectations.