Tim Hortons
$ • Coffee Shops, Bakery
Hours:
4750 AB-2A Bay # 2, Ponoka
(403) 783-5594
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
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Product quality. Although customer service is good.
Going through drive thru at 3-4 am every morning is not worth the stop the coffee tastes like a 7-11 coffee that’s been in a pot all day….very strong but hey if you want your stir stick to stand straight up have at it and give it a try!
Rude night shift employees. I know you have to prep for day shift, but so sorry to inconvenience you by making you serve fast food while working at a fast food restaurant. Must be horrible to have to do your job.
If you don't like your job then quit. Plenty of people out of work right now that would love to have a job. I would fire you if I was your manager.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons is a well-known restaurant located near a Wendy's, with ample parking and wheelchair accessibility. The staff, particularly during night shifts, are recognized for their speed, politeness, and consistency in providing accurate orders. Customers often praise the friendly and professional service, with staff members like Tejinder going above and beyond to ensure customer satisfaction. The restaurant is considered kid-friendly, and the quality of the food and drinks, such as the coffee, has received positive feedback. One staff member's passion for connecting with the community and starting each day with warmth adds to the welcoming atmosphere.
However, some customers have experienced long wait times for in-store and mobile orders, with delays of up to 30 minutes. The restaurant is also working on improving the cleanliness and maintenance of the bathroom facilities. Additionally, there is a desire for more vegetarian and gluten-free options to better serve diverse dietary preferences.
Despite these minor concerns, the restaurant continues to be praised for its incredible staff and excellent service. Customers highlight the pleasant, hardworking team that consistently provides a welcoming experience. The Ponoka Tim Hortons, in particular, is recognized as a standout location that exceeds customer expectations.