McDonald's in Sherwood Park

“This restaurant is larger than most and was clean and well lit. Staff were friendly and polite. The drinks tasted great with the coffee was nice and hot and the Diet-Coke cold - as you would expect from McDonalds. This location still has a soda machine - which is always a nice surprise.“

“I never leave reviews, but after our experience here I felt like I had to. We have always preferred this McDonald's as it's close by, it's clean and we've really never had poor service here. But I'm leaving this review because of our experience we had here on Christmas Eve.

After waiting for our order from a different restaurant for over an HOUR, with two hungry, tired and overstimulated children in the backseat, we decided to ditch our order and just get McDonald's. We ordered on the app, not noticing what time it was, and the order went through. We headed over to McDonald's to pick up our food at go home.

Once we arrived, we were confused to see the restaurant looked closed. There were still a couple of cars in the lot, so my husband got out and went to see if anyone was inside. Our order had gone through on the app, so we assumed they were open. An employee opened the door to talk to my husband, who explained the situation. Without hesitation, the employee told him that it was no problem, they would fire up the fryers and get our order ready. 15 minutes later, we had our order, hot and fresh.

I cannot express my gratitude enough to the employees that quite literally saved our Christmas dinner. They didn't have to honour the order, they could have ignored my husband at the window or sent him away, but they didn't. They were kind and accommodating, and for that I want to express my utmost thanks. I'll never forget their kindness.

Thank you, McDonald's Emerald Hills :) this happened just before 6:00pm, so if you were working, thank you so much and I hope you had a wonderful Christmas eve.“

“The staff at this McDonald’s was very efficient. The cashier spoke clearly and was polite. The whole establishment was clean and welcoming. The service was pleasant surprisingly especially for a busy McDonald’s. We always enjoy coming here to let our grandkids play in the play centre while we enjoy a cup of coffee or a quick meal.“

“met such a sweet worker named paige, absolutely amazing was so sweet and made sure i got my order in good condition. she helped me figure out the app and taught me about all the new summer promotions. i’ve never felt better at a fast food place. give that girl a raise 😘🥰💕💗“

“This McDonald’s has consistently served fresh food every time I’ve visited, which is definitely a highlight. The service is great, staff are very kind and always willing to help. While the cleanliness could be improved, it’s not at a level that’s overly concerning. Overall, a solid location with friendly service and reliable food quality.“