Arby's
11716 Old Glenn Hwy, Eagle River
(907) 696-7813
Recent Reviews
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Went through drive thru tonight, got the honey chicken wrap, med curly fries and a diet coke. The wrap was just grossly made, eat someone's hair in the fries and the diet coke was Flat. Called and left a voicemail since no one picked up the phone.
Atmosphere: 1
Food: 1
Service: 3
They got the order correct, all though we had to pull around and wait for our food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Roast Beef, Arby's Signature Sandwiches
As a food delivery driver I would say this place is the worst of the worst, a simple food delivery can make me wait 30 minutes while the staff are still playing on their phones. The food was ready but no one came to take it away. No one told me why I had to wait.09/04/2024 evening
Atmosphere: 1
Food: 1
Service: 1
As a food delivery driver I would say this place is the worst of the worst, a simple food delivery can make me wait 30 minutes while the staff are still playing on their phones. The food was ready but no one came to take it away. No one told me why I had to wait.09/04/2024 evening
Atmosphere: 1
Food: 1
Service: 1
I was just here picking up a Door Dash order...employees need customer service training. I waited 5 minutes for someone to even acknowledge my presence - I was the only customer in the entire restaurant. Two employees approached the counter and didn't even look at me or say anything. Another 3 minutes passed before I was asked if I was waiting on Door Dash. Terrible customer service and poor attention to the people giving this place its profit.
Atmosphere: 3
Food: 5
Service: 1
Love the turkey bacon ranch wrap. Absolutely delicious.
Food: 5
Service: 5
Good food attention when serving customers fast service
Atmosphere: 5
Food: 5
Service: 5
The new hamburger cheeseburger is the bomb best one out of all the fast food joints
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Good Burger 2 Meal
Waited for over 20 minutes just for the order to be incomplete several times. Manager on site was rude and unapologetic. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Soggy curly fries and no cheese or sauce on beef and cheddar.
Food: 1
Service: 1
Restaurantji Recommends
The cashier thar was taken our order .Either was not listening to what my husband was ordering. I'm just plain out of it... It took us four different times telling her the order.,So on that note we will not ever go back to that Arby's. Plus its in Alaska and we are from DALLAS/FORT WORTH TEXAS ..
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Roast Beef
Overall a solid 4 stars. Sometimes the service can be slower than normal. Might be due to the fact they are always hiring, not sure. Hard to keep people nowadays. The food is always good. ?
Parking: About 14 to 18 spots is my guess.
Wheelchair accessibility: Level parking lot throughout. Easy for wheel chairs
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Bacon & Swiss Sandwich, French Dip, Double Roast Beef
This location has chronic issues with having enough employees and always seems to be out of key ingredients.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Roast Beef
Fries where amazing, employees were kind, but……….they forgot the turkey on my turkey sandwich?
Food: 3
Service: 4
Food is great,but I didnt appreciate being talk to like Im.I didnt know crinkle fries are not standard.My bad. I was on lunch looking forward to a good lunch.
Atmosphere: 5
Food: 5
Service: 1
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