Dunkin'
$ • Coffee Shops, Donuts
Hours:
8171 US-431, Albertville
(256) 869-6075
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Terrible customer service!
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 9PM |
Dunkin' is a well-known restaurant that specializes in iced coffee, particularly the popular butter pecan flavor, which is highly praised for its great taste. The restaurant's service is generally considered good, with staff being friendly and attentive to customer's orders. However, there have been some inconsistencies reported, such as not receiving the correct donuts that were paid for, and issues with the temperature in the store being too cold. The service speed and accuracy of toppings for certain orders have also been called into question.
Customers have had mixed experiences with the restaurant's service and quality. While some orders have been accurate and met expectations, there have been instances where the staff seemed disinterested or unwilling to provide good service. Additionally, the restaurant has faced challenges in maintaining the availability of popular ice cream flavors, which can be frustrating for customers who order ahead using the app. The quality of the coffee has also been a point of concern, with some customers reporting bitter or poor-tasting iced coffee.
Despite these issues, the restaurant remains a popular destination for iced coffee and food, with its convenient location and generally clean environment. The restaurant's management is encouraged to address the reported quality control and service consistency concerns to ensure a more positive and reliable customer experience.