Whataburger
$ • Burgers, Fast Food
Hours:
6950 US-431, Albertville
(256) 400-1347
About Whataburger
Customers' Favorites
Whataburger Reviews
Ratings
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Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Whataburger, located in Albertville Alabama, offers a classic burger experience. The drive-thru service could use improvement, as some customers have experienced difficulties in placing and receiving their orders. Specifically, there was an issue with a request for a #1 meal with cheese, which was misunderstood and resulted in a delay in receiving the order. The food was not consistently hot and lacked some toppings, such as spicy ketchup and cheese.
However, the in-person service at unit 1238 is commendable. Staff members are respectful, helpful, and attentive, making customers feel welcome. One out-of-town visitor praised Yocelyn G for her exceptional service and commitment to ensuring a positive dining experience.
Another customer from Illinois, who hadn't had a Whataburger since the 90s, was excited to revisit the restaurant during a trip to the Guntersville area. The burger tasted the same as they remembered, and the staff's kindness and eagerness to make their visit memorable added to the nostalgia. The manager's involvement in creating a special experience for this customer was particularly noteworthy.
In summary, Whataburger in Albertville Alabama has room for improvement in its drive-thru service but excels in in-person interactions. The friendly and attentive staff contribute to a pleasant dining experience, making it a worthwhile stop for both regulars and first-time visitors.