Krystal
$ • Fast Food, Burgers
Hours:
5975 Service Road (Trussville, Birmingham
(205) 661-3522
About Krystal
Customers' Favorites
Krystal Reviews
The food was cold the service was terrible had me waiting outside for 30 minutes they forgot I was out there all i had was 4 Krystal burgers so I went and got my money back
Slower than moleasses in winter.
I love Krystals but so far the Trussville location sucks. I went through the drive-thru on yesterday since dining room is not open. Was met with the dryest and filled with disgust and tired voice, "what can I get for you". not even a hello or hi. I said "never mind" and drove off. I am an essential employee and have been one for 22 years. I understand how stressful and tiresome it can get dealing with the public. I would think with the dining room not open that would be a...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Krystal is a restaurant that offers great food and service, with a dedicated staff committed to ensuring a smooth dining experience. Despite occasional delays, the staff's politeness and apologies help alleviate any frustration. The restaurant is wheelchair accessible and kid-friendly, with a welcoming atmosphere. The menu features a variety of options, and customers can even take their meals to go. With a focus on quality and customer satisfaction, Krystal has managed to thrive in a competitive market.
Customers praise the fresh and tasty food, as well as the efficient and friendly service. The restaurant has been recently upgraded, with a clean and well-maintained interior. Customers can conveniently order through the app and pick up their food quickly. The staff, though sometimes young, have been described as doing a great job.
The reviews highlight the exceptional service provided by a manager named Precious, who is praised for her hard work, patience, and ability to maintain a clean and well-run establishment, even when working alone during late shifts. Customers appreciate Precious' dedication and the loyalty she inspires in her team, and they believe she deserves a significant raise for her outstanding efforts.