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“The drive through line like was super long when I arrived and I was worried I'd be in the line for 30 minutes...I was out of there within 5 minutes. Now you'd think that with that would mean the food wouldn't be as good due to that, but when I ate everything was great. Honestly I'm just impressed, they handled that rush really well.“
“best Wendy's I have found in the entire Birmingham area. I went at 10pm, when most other locations either refuse to answer their drive thru because they're scammers, or just have nothing but attitude and slowness.
This Wendy's was fast, and the best taste period of every location. I WILL come back, this isn't perfect, but it's what Wendy's is supposed to taste like. They actually cared, at least tonight they did.“
“First of all, I have never been to a well organized establishment fast food restaurant until I came to Wendy's at 23rd Street South. Birmingham Alabama The manager has that place well in order. It's clean, the workers are professional well behave. The are not loud, they are not misbehaving or loud to be seen. The only voice you hear is the manager, making sure things are ran right. I love this Wendy's and I will make this my number one go to spot. Hats off to the manger
I don't know his name but he was there on 11/20//24 @1:47.pm.you guys need him to do your training for all new employees. Thank you so much“
“Dae Dae and trell was amazing customer service was top tier great atmosphere I was treated really well and made my food fresh she was very pleasant with the way she had everything and he was very prompt best Wendy’s I’ve been to hands down“
“The food is not the issue here. The food is always fresh and hot and delicious 🤤. But what I don't like is that the staff focuses more on the drive thru than the front counter. If you go to the counter you can expect to wait about 10 minutes before your order is taken because everyone is scrambling to get the drive thru first and the customers at the counter just have to wait. I don't think that's right because it should be enough staff to handle both sides. This particular day that I was there it was like 6 or 7 of them back there but all of them were working drive thru“