Crumbl

$$ • Bakery, Ice Cream, Dessert

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About Crumbl Cookies

Crumbl Cookies receives mixed feedback. The cookies are described as top notch with great flavor, feeling like they just came out of the oven. They are soft, gooey, and packed with flavor, with a slightly under done texture in the middle. However, each cookie is multiple servings and contains a crazy amount of sugar. The variety of flavors is incredible, with something for everyone from classic chocolate chip to new options. Customer service experiences vary. Some customers feel they are not addressed at all when coming into the store. However, others highlight wonderful employees who go above and beyond, saving the day after hours or fixing issues with orders. One employee named Amy went out of her way to help, showing genuine care. The staff is also described as friendly and efficient, ensuring cookies are fresh and warm. The store is kid-friendly, with kids loving to see the cookies being made. Parking is great.