Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
3850 W Main St, Dothan
(334) 678-1302
About Zaxby's
Customers' Favorites
Zaxby's Reviews
But nothing like getting back to work to eat your lunch and discover you paid for one salad and got another :(
I just had a horrible meal at Zaxby’s on West Main. The fries were old and hard. The chicken was just nasty!! I’m hoping they will give me a refund or something because this was unacceptable!!
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9PM |
Zaxby's Chicken Fingers & Buffalo Wings receives mixed reviews from customers. Positive experiences highlight friendly and caring service, with specific employees noted for being very helpful and kind. One group enjoyed having their orders brought to the table, which was very helpful for the members. The atmosphere can be quiet and everything was clean and nice during one visit. Food items like fries are noted as very fresh, and salads feature fresh lettuce, though chicken on a salad was not hot. The Big Zax Snak meal is mentioned.
However, several consistent issues are reported. Service problems include employees not greeting customers, a manager giving a dirty look to a customer using a coupon, and orders being incorrect, such as receiving sweet tea instead of unsweet tea or grilled chicken instead of fried chicken on a salad. A significant hygiene concern is raised regarding the men's restroom having no soap for two weeks. Customers encourage the restaurant to do better. A promotional survey offers a free Big Zax Snak with the purchase of a Big Zax Snak.