Jack's Family Restaurant

$ • Fast Food

Menu Order Online

About Jack's Family Restaurant

Jack's Family Restaurant offers a mix of excellent and inconsistent customer service. Some reviews highlight great customer service from the drive thru cashier and manager, with orders received promptly and staff ensuring orders are correct. One reviewer noted Ms. Ruby always shows excellent customer service from the drive thru to the window, making sure the order is correct and the bag contains all items. Another reviewer mentioned the lady that took the order at the drive thru was awesome with a positive attitude. However, a different visit described a very rude lady at the window who gave the wrong order of a sausage egg and cheese and a ham biscuit instead of steak biscuits and a chicken biscuit, and busted a cup. The food receives mixed feedback. The steak biscuit was very good, and some say it is definitely some of the best biscuits and chicken tenders in town. The chicken breast was seasoned well, fresh, and delicious, with hot and crispy fries. However, one reviewer did not enjoy the fried chicken breast sandwich, finding it not seasoned well. Overall, it is a nice quiet place to get a quick bite, with food always hot and fresh whether at breakfast or lunchtime.