Ice In Paradise
TEMPORARILY CLOSED$ •
11245 State Hwy 20, Florence
(256) 275-3108
About Ice In Paradise
Ice In Paradise Reviews
I stopped by 12/28/2024 to get dinner meals for 6 hungry people. The two counter ladies at the front desk didn't have the courtesy to tell me they were out of product on several items before they went ahead and made the other meals. It was too late to order additional meals without what was given me got cold. I asked that they mark containers as to what was in what container regarding the efood--they didn't. The one counter lady had a problem adding up meal prices by calculator...read full review
I don’t know what is happening but we order from there frequently and the last 2 times I have ordered they have messed up our order so I will probably be going somewhere else cause that’s frustrating not getting what you order.
I don't know what my husband ordered but it was like a quesadilla on steroids! It had chicken and steak, beef, cheese and deliciousness with all kinds of different sauces to go with it. I had the enchiladas Verdes and they were amazing. The best food and great prices and we are stuffed with leftovers enough for the meals. Add in friendly staff and you have a guaranteed winner 🏆
Menu
Ice In Paradise is a local restaurant that aims to provide a small-town atmosphere. However, the reviews suggest that the food quality may not live up to the cozy ambiance.
The chicken and rice dish is described as having a lot of meat but lacking in flavor, with the rice being spicy but not flavorful. The steak fajita nachos are also criticized for using pre-packaged chips and having minimal cheese sauce. Additionally, the salsa served with the complimentary chips is noted as being too spicy for some customers' preferences.
While the service is reported as friendly, the overall dining experience is described as "bland and average." The grilled chicken, in particular, is said to be unseasoned and possibly leftover from the previous day.
On a more positive note, the grilled chicken salad with shrimp is mentioned as being a good option, although the proteins were slightly overcooked. The reviewer also suggests that the salad ingredients could be diced more finely for a more cohesive presentation.
Overall, the reviews suggest that Ice In Paradise may need to focus on improving the flavor and preparation of their dishes to better satisfy their customers' expectations.