McDonald's

1155 N Wood Ave, Florence
(256) 766-9550

Recent Reviews

3krazykids mom

Asked for fresh fries they were not hot and fresh. Also the milkshake machine has been broken for months. Its really hit and miss. Sometimes they service is decent other times you wait forever and/or your order is all wrong.

Chris Royster

There was no line and they debated and saw me but no one took my order. I stood there for 25 minutes after my order was placed at the kiosk. Homeless or not I had to leave without food as they smirked and ignored me. They were not busy their music and side conversation was more than having manners but mistreating another human being.

Atmosphere: 1

Food: 1

Service: 1

Luke Vess

Service was very rude and they seem very greedy... we ordered frappes and they was only half full... will NOT come back here

Atmosphere: 1

Food: 1

Service: 1

Splonko

Dirty lobby, slow service, disinterested staff, revived wrong order, food we did receive was prepared incorrectly (special instructions ignored, McFlurry not mixed)

Atmosphere: 1

Food: 2

Service: 1

Aeren Ramos

Lady at the drive thru speaker was beyond rude. If you hate your job THAT much I would suggest looking for other sources of employment. Kindness and patience are not hard tasks.

Food: 3

Service: 1

marty delp

I would give no stars if possible. The kid handing out the food was the only good experience about this place. The cashier is always rude it was free fry Friday and I was supposed to get a free medium fry instead I got a half a medium box of ice cold fries. I didn't even bother calling and complaining because I won't be going back. Avoid North Wood Ave. McDonald's at all cost. Quality of food is always a issue here. The Cloverdale location is your best bet. Never had a bad meal there. Don't waste your time and money on the North Wood location. You will wait a long time just to leave with a sour taste in your mouth twice over!

Atmosphere: 1

Food: 2

Service: 1

Kev Mcfall

Very Rude, Very unprofessional, I'll never be back !

Chris Stephenson

Just stopped to pick up large black coffee.... how hard could it be? Manager was yelling at employees and after 3 to 5 minutes, manager got my coffee to me without speaking and damn near threw it to me. Oh, coffee was cold... NEVER AGAIN.

Food: 3

Service: 1

candace forbs

It's a standard macdonalds. The drive thru lady was nice.

Atmosphere: 5

Food: 5

Service: 5

Jerrica Jai

Parking: Clean parking lot. Clean facility overall. They were short staffed but they were phenomenal.

Recommended dishes: World Famous Fries, Chicken Sandwich

Kay

Haven't been to McDonalds in years!! Tried a big Mac, very good! FF greasy, yuck!! I don't know I was surprised, lobby was computerized!

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: McDonald's Big Mac

Bronson Norris

The worst service... I got there at 6am when they opened... I sat at the order board for 10 min and nobody took my order, so I drove to the window and the woman had all kinds of attitude...this is almost every morning... I can't tell you how many times I have drove off because nobody would take my order.....when i do get food the order is never right.... Almost everyone that works there has attitude...... I think this location needs new management

Impetuous Diary

They need to FIRE that Ron guy . He is always rude to customers and never prepares food correctly. If McDonald’s wants to continue to have good business, they’d quit hiring him back for the thousandth time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Happy Meal, Side Salad, Chicken Mcnuggets, Cheeseburger

Salaam Niyyah

This place has me speechless right

Atmosphere: 5

Food: 5

Service: 5

Nic

Worst customer service I have ever experienced by far! Food is not rock bottom but is on the way there.

Atmosphere: 1

Food: 2

Service: 1

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