Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
1108 21st St, Haleyville
(205) 710-0022
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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It's 8:17, I ordered at 6:10, I just got a message that my order would be delivered at 8:26. Our order wasn't all delivered, then they sent 2 milkshakes, third/last time, still waiting for our food.
They sit in the back and talk bad about some of there coworkers and make there job miserable to the point they quit so they dont have to ruin their reputation, my fiancé was told to quit her job by one of the managers and after she told the gm about it even though she was still clocked in and just using the restroom she got fired for work abandonment, also they use box cutters for chicken and the chicken other than the fingers 6/10 times was undercooked, could say alot more but...read full review
Can’t get orders right even after telling them 4 times what we ordered!!!
Menu
Hours
| Monday | 4AM - 11PM |
| Tuesday | 4AM - 11PM |
| Wednesday | 4AM - 11PM |
| Thursday | 4AM - 11PM |
| Friday | 4AM - 11PM |
| Saturday | 4AM - 11PM |
| Sunday | 4AM - 11PM |
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Jack's Family Restaurant is a popular spot known for its quick service and friendly staff. Many customers have enjoyed their breakfast there, with some visiting since childhood. The restaurant offers online ordering, and meals are often ready quickly. The 10 piece chicken is a favorite, though some find the "chef choice" pieces, especially wings, less meat-heavy. Occasionally, there are issues like receiving a chicken sandwich with bones or burnt buns from the drive-thru. Service quality can vary; some days are better than others, and staff members are sometimes perceived as having a poor attitude. Customers appreciate the team's efforts to serve one customer at a time with a smile, even when facing rude or disrespectful customers. Minor inconveniences include missing napkins in drive-thru bags. Overall, Jack's is appreciated for its good food and friendly service, though experiences can be hit or miss.