Chick-fil-A
$ • Fast Food, Chicken, Salad
Hours:
5331 Valleydale Rd, Hoover
(205) 963-0001
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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I'll keep it simple.. Called the store to talk to a manager because his employee didn't include items ordered to go. I didn't realize til I got home. Manager's initial response is, "Come back and get it."
If it was that easy, I would have. Why do you think I'm calling instead??
At the end, he pretty much stated that nothing he can do.
I'm done going to Chick fil A... sandwiches have gotten smaller and if management can't value my time, I rather go somewhere else.
Poor service. Consistently a different (bad) experience from any other Chick-fil-A. Slow to get order ready, frequently get order incorrect.
You all need more options! Like HAIR IN MY FOOD!!! I swallowed another human’s HAIR! I couldn’t even get all of it out of my throat! I’m so nauseous!!! And can’t wait to throw up! I cannot believe the low level of service that i’ve been receiving at this 1488 location. This tops the darn cake! A refund was given but this does not fix anything for me!!!! You all need to do BETTER. But I will NEVER return! However, Your continuing customers need to beware!!
Ratings
Menu
Hours
| Monday | 6:30AM - 9PM |
| Tuesday | 6:30AM - 9PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | 6:30AM - 9PM |
| Friday | 6:30AM - 9PM |
| Saturday | 6:30AM - 9PM |
| Sunday | Closed |
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Chick-fil-A is a restaurant known for its friendly and fast service, making it an excellent choice for families. The restaurant's convenient location near residential areas and the absence of a drive-thru are appreciated, as they reduce car congestion and encourage the use of curbside pick-up. Although some customers wish for a drive-thru for added convenience, the staff is praised for their kindness and helpfulness, often going the extra mile to engage with customers and provide them with small gifts. The restaurant's seating area is equipped with amenities for families with young children, and ample parking is available in the large strip center where the restaurant is located.
Customers highlight the exceptional $7 kids' meals, which include chicken strips or nuggets, fries, and a choice of fresh-squeezed lemonade or fountain drink, with the option to substitute the toy for an ice cream cone. Many enjoy the hashbrown scramble burrito with chicken nuggets for breakfast, noting that this location is not super busy most mornings, making it a convenient stop. The overall dining experience is described as delicious, with positive energy and a great representation of the business. Customers appreciate the community involvement, such as the scholarship awards, and the convenience of the curbside service. The restaurant's multiple locations, including Greystone, Inverness, and Riverchase Galleria, are all highly rated.