Dunkin'
$ • Coffee Shops, Donuts
Hours:
1221B Memorial Pkwy NW, Huntsville
(256) 960-9197
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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where do I start. all those little boys working in there, (n pkwy by costco) total incompetence. rude AF, thought it was funny that they had the whole 20 customers standing there mad. had to have orders remade twice, messed em up still. no manager on duty. had to trash it and go down to the one on south Pkwy to get competent help. $40 later, I'm heated!!!!
i love the hazlenut cappuccino,maple bacon strips, and all the variety of donuts
Worst service at North Parkway. They told me to drive to the window to order when I got there they said what did you order I said you told me to come up here and order but it took them like five minutes because the boy standing at window had his back to us and was just talking away to another employee. I gave my order he turned around and handed it to me didn’t say thank you didn’t give me the receipt and turned his back on me. Terrible service
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Huntsville Also Viewed
Dunkin' has received mixed reviews from customers. Some have praised the coffee, noting that it tastes exceptionally good at this location and that the staff are friendly and inviting. The new staff in particular have been recognized for their attentiveness to regular customers, making them feel special. The kid-friendliness of the establishment has also been highlighted, as all kids love doughnuts. Many customers appreciate the early morning visits, with one person walking their dog at 5:30 a.m. and stopping for an iced coffee and pup cup, which their dog loves. Accessibility has been noted as adequate, with marked cement for handicap parking and easy curb access. The staff has been commended for working hard during busy times, such as when the place is packed or during long drive-thru lines. Employees like Brittany are recognized for their great attitude and effort, especially when the staff is short-handed. The food is good and service is generally good, but some customers have experienced long wait times, sometimes taking 15-20 minutes at the drive-thru, which can be frustrating. Customers also appreciate that staff wash their hands and change gloves regularly, even during busy periods. Past issues with the frozen coffee machine have been acknowledged, though understood to be out of staff's control. Overall, the location remains popular, especially for those waiting during errands or early morning walks.