Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
8294 Hwy 72 W, Madison
(256) 929-6632
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
I am so disappointed in this location. The rice is repeatedly undercooked, hard & crunchy. I ordered through DoorDash, but my complaint is about this location sending me an incomplete order. I paid for 1/2 Barbacoa 1/2 Chicken, with black beans white rice, fajita veggies, cheese, sour cream, & red salsa. I paid for 2 tortillas on the side & a side of chips. My bowl arrived with no barbacoa, no fajita veggies, and no cheese. My tortillas & chips were not in the bag like they should...read full review
Is it possible to give this location a negative-5? ? The April Fools Joke was on me at first and on the Clift Farms location last. I placed my online order (quesadilla online only) only to get there and see the online food station in this nasty cross contamination condition. I asked for the Mgr. requested he have his staff wipe it down. His excuse was they had just gone through a rush. So he refused to ask them to clean it up during the 47 minutes I stood there. According to the...read full review
Very dirty restaurant, will never go back. Very few to no people there yet it looked like there had been a food fight yesterday and everything was left on and he floor and tables overnight. This was less than an hour after they opened.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill serves good food with generous portions. The clean environment and friendly staff contribute to a solid dining experience. While some staff members may seem unenthusiastic, there are also standout individuals like Andrew, who ensure orders are made just the way customers like them. The food is fresh and flavorful, with meals like the burrito being satisfying. Many customers note the well-seasoned vegetables and the overall deliciousness of the meals. However, some feedback suggests that the drive-thru staff could improve their customer service, as experiences can vary. There may be occasional issues with portion sizes or the quality of rice, but overall, it's a great place to eat, with clean tables and a well-maintained drink area. Regular customers often return, enjoying the consistent quality and portioning when ordering online.