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“I believe the woman I spoke to on the phone said her name was Jacinta, but I apologize if I’m wrong. I called twice because I was having issues with a doordash order and I needed to make a change to my order as well. She was SO helpful and very kind!! I know fast food can be stressful and I don’t usually see that type of energy at fast food places due to them being overworked and tired. But she was so nice!! Thank you! :)“
“This location is always slammed packed. Inside and out. Parking lot is a nightmare. However, food was great and service was as well. I got a kids meal and it was $9.
Again.. $9.
Parking: Absolutely terrible“
“The supervisor Trent is so caring towards his customers! I came in the other day and had an issue with the chicken nuggets, sent in a complaint and soon after got a response. Not only did I get an email from the supervisor, but I also got a phone call saying how sincerely sorry he was about my issue. I got refunded my money and he even paid for my next meal. I met with him in person, and he was sorry and addressed the issue with his work staff immediately. VERY pleased with how he handled this. He even helped me out on his break. Nicest supervisor I have ever met! Thank you so much Trent!“
“I just want to say your management team is the best around ....They are the most kindness people and make you smile Everytime you walk threw the door .I wish all fast food restraunts had the same attitude that your workers have anyways just wanted to say hats off to all the morning management team. Y'all are the best.....“
“I had a work emergency and wasn’t able to pick up my food on time. David and Dacia remade the order for me without asking and I was fully prepared to eat a soggy wet chicken nuggie and Mac and cheese because it was my fault. I then was going to give them a tip which they refused and told they truly just enjoy being there for the customer and making them happy. I was having a bad day at work and my experience at chick fil a turned my whole day around. Thank you David and Dacia!“
“Thank you Ms. Angela Buchanan (Mgr.-on-duty)!!!
I made a mobile order today around 12 noon. When I pulled into Curbside #30, the mobile app told me that there was an "error" with my order. So I made another mobile order, waited for it, received it, and left. After I reached my workplace, I received email receipts.
Apparently, the original order that was considered "error" did, in fact, go through and I was charged for it. Apparently, it was placed inside in the Pickup area.
I went back to Chick-fil-A and explained everything to Ms. Buchanan and explained to her what had went wrong. She gave me the option of a refund OR the food. I opted for the food because I would just give that to my Dad.
Thank you Ms. Buchanan!“