Great American Cookies

Tonight we went in just for cookies. The line was a little long for ice cream but we didn't see any cookies. Before we waited, we asked about cookies. A young lady let us know they were put up and asked what cookies we would like. A gentleman became very rude with the young lady because he wanted to get cookies too. Yet he remained on the phone while being just completely ugly. I'm sure he embarrassed the young lady, but she handled it with grace and was so sweet. She provided...read full review

Tonight we went in just for cookies. The line was a little long for ice cream but we didn't see any cookies. Before we waited, we asked about cookies. A young lady let us know they were put up and asked what cookies we would like. A gentleman became very rude with the young lady because he wanted to get cookies too. Yet he remained on the phone while being just completely ugly. I'm sure he embarrassed the young lady, but she handled it with grace and was so sweet. She provided...read full review

Do not advertise and offer custom cake reactions if you can't provide the service when requested. If I place a birthday cake order a WEEK in advance and provide the day and time to pick up, then I EXPECT to pick up a birthday cake at the requested day and time. To see my child's face when we go to pick up her 13th birthday cake and to be told it didn't get made and to come back the next night to pick up, AFTER her party, is unacceptable. I am pissed. Don't offer the service...read full review