Popeyes Louisiana Kitchen

832 Ann St, Montgomery
(334) 269-2096

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Recent Reviews

THE FOOD WAS GREAT BUT THE SERVICE WAS TERRIBLE. I'M NOT A FAN OF USING A KIOSK AS I DON'T GET PAID TO TAKE MY ORDER. IT TOOK FOREVER TO GET MY FOOD. OUR FRIES WERE PUT IN THE BAG 10 MINUTES BEFORE OUR CHICKEN STRIPS WERE DONE SO I HAD TO ASK FOR FRESH FRIES. NO CUSTOMER SERVICE WHATSOEVER. I GOT BETTER CUSTOMER SERVICE FROM A CUSTOMER THAT WAS RETURNING RAW CHICKEN THAT I DID THE EMPLOYEES.
5/10/25 I visited ann street location and ordered the $6 box(dark meat). When I open the box the first thing I see is a BIG BREAST & a leg. I DON'T EAT BREAST!! I would rather had 2 legs. And my mash potatoes look like someone ate out of them. I tried calling the location 6 times, NO ANSWER. I had to wait 4 minutes at the speaker before anyone took my order. What is going on at this location? They NEVER open on time, now this.. Waiting on someone to return my call because...
The service has really gone down with the installation of the Kios order system. The customer has to place their order on the machine and then wait in line until the person in front of you has to explain what they ordered and then wait until they get their order. Cajun rice.

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