Jack's
$ • Fast Food, Burgers
Hours:
40698 AL-69, Moundville
(205) 301-2104
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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I have made orders multiple times at this location and I can honestly say they always forget something. Tonight I ordered a salad, small cheeseburger, and a small sprite. I got the food at the window and had to ask for the sprite.
When I got home to feed my child there was a half made salad and a small fry in the bag. No cheeseburger! There was plenty of people working at this location so being short staffed cannot be their excuse.
I have tried to contact the area...read full review
Wasn’t even open but was inside with food on racks
Let me start by saying I tried to call for 30 mins to order ahead. No answer. Then I tried to order on line. That was a negative also. So I took a chance against my gut feeling and went by. It was about 7pm. Guess what? No chicken!!! Was told….uh, I just work here. I don’t know…….when I inquired about all the ways I tried to place an order. Someone needs to do something with this place!!! Needs a manager that will turn this place around.
Ratings
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's is a restaurant known for its good service and tasty food. However, there have been instances where basic items like fries or chicken tenders were not available, especially close to closing time. Some customers have reported not receiving their correct orders, whether placed through the drive-thru or inside the restaurant. On a positive note, the staff is generally kind and attentive, as demonstrated by a helpful lady who quickly processed an online order through Grubhub.