McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Spicy Crispy Chicken Sandwich
Quarter Pounder with Cheese
Bacon Egg & Cheese Biscuit
Mcflurry with Oreo Cookies
Quarter Pounder Hamburger
Chocolate Chip Cookie
Fruit N Yogurt Parfait
Strawberry Cream Pie
Double Cheeseburger
Double Filet-O-Fish
McDonald's Reviews
308 ratings
Share your opinion about McDonald's
So been going to this location for awhile, always excellent service, smiling faces at least to us custoners hah, great management. The one time I was missing cheese to two of my sandwiches, they are happily fixing currently.
The food was overcooked. The fries were either overly salted or wet and soggy. They forgot sauces. Ordered two McCrispys, both with bacon, and neither of them had any bacon on them. As well as that, the filets were both much smaller than the buns.
I recommend going to a different McDonalds.
I recommend going to a different McDonalds.
Clean restroom and hot food...perfect
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's is known for its fast service, featuring friendly greeters and cashiers. However, some guests have reported inconsistencies in service, especially at the pick-up window. Guests have also expressed frustrations with the kiosks, noting that some customers wait longer to be served while others receive attention more quickly. Food quality can vary, with some meals arriving cold. Despite these issues, the restaurant remains popular for its signature items, such as the Egg McMuffin and Big Mac.
As the only McDonald's in Muscle Shoals without needing to drive to the gas station on Hwy 72, it offers a convenient option. However, curbside service via the app is often ignored, leading to long waits. The drive-thru can also be problematic, as bags are sometimes not checked against receipts before being handed out, resulting in missing items. Customer service needs improvement, but the restaurant does accommodate dietary restrictions, such as no salt on fries. There is ample parking available, and the restaurant is kid-friendly, potentially hosting birthday parties. Wheelchair accessibility is also provided. Overall, it meets expectations for a McDonald's, with some customers noting that they have received replacements for orders, such as a new frozen Fanta blue raspberry.