Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
3507 Retail Dr, Phenix City
(334) 659-1762
About Jack's Family Restaurant
Customers' Favorites
Grilled Chicken Sandwich Combo
Chicken Finger Dinner 4pc
Sausage Biscuit Combo
Chicken Fingers Combo
2 Cheeseburger Combo
Double Cheese Combo
Biscuits & Gravy
Buttered Biscuit
Big Jack Combo
Big Bacon Combo
Jack's Family Restaurant Reviews
Menu
Add a Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant is a popular spot known for its friendly service and good food. Customers appreciate the convenient parking, especially those traveling with RVs. The staff, including the pleasant and welcoming team members, often receives praise for their great customer service. Many guests enjoy the food, noting that the biscuits are always fresh and delicious, and the overall quality is consistently good. The restaurant's manager is described as easy to work with, and the team reminds visitors of a friendly, hardworking group.
However, some issues have been noted. There are repeated complaints about missing food items, which can sometimes cause inconvenience and hunger. Communication sometimes seems to be an issue, as seen when a customer was confused about a menu deal and received cold food after miscommunication. Accuracy in orders is also a concern, with some customers experiencing mistakes like incorrect toppings on burgers.
Despite these occasional problems, most visitors find the restaurant to be a friendly and enjoyable place to eat, especially for breakfast. Overall, Jack's Family Restaurant offers good food and friendly service, making it a favorite stop for many travelers and locals alike.