Jack's Family Restaurant
$ • Fast Food
Hours:
18901 US-280, Smiths Station
(334) 694-8376
About Jack's Family Restaurant
Customers' Favorites
4 Piece Chicken Finger Basket and Fries
Jack's Family Restaurant Reviews
Ratings
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 6PM |
| Thursday | Closed |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 4:30AM - 10PM |
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Jack's Family Restaurant offers a varied dining experience with both positive and inconsistent aspects. Many customers praise it as the best in the area, citing fast, friendly, and professional service where staff are caring and eager to provide refills. The food is often described as hot and prepared as ordered, contributing to a great dining experience. Specific menu highlights include the best burger around, a fan-favorite breakfast platter, good pancakes, and an amazing Rocky Mountain Fudge milkshake. The restaurant offers a military discount and its drive-through hospitality often shines, with staff sometimes going above and beyond with kind gestures.
However, experiences can be inconsistent. Some report unfriendly workers, with service described as unprofessional or weird, including staff being void of expression. Food quality sometimes varies, with meals arriving only warm, featuring soggy buns or dry chicken, and orders occasionally being incorrect. While many have wonderful experiences, others encounter issues with speed and accuracy, though some note these are not the norm.