Sam's Club Cafe

The Tuscaloosa Club #6435 is constantly running out of so many things. Out of Stock is the norm for this store. Funny they show everything as in stock at the many Birmingham stores. If I have to drive to Birmingham to find what I want in stock I will cancel Sam's membership and go to Cos*** instead.

Sam’s club in Tuscaloosa Alabama called an hour before scheduled pick up time of my boys birthday cakes and cupcakes to say they “didn’t have a box” for the cakes so they couldn’t give them to me… and when asked if they had any kind of box at all that the cakes could go in the answer was no..? Seems a little suspicious if you asked me.. and then when my husband called again to speak with someone else on the issue they had him on hold for at least 15 minutes and then...read full review

Called the morning of to tell us they can’t give us our children’s birthday cakes because they “have no boxes.” When I called back to try and speak to someone else or a manager, the lady told me hold on while she goes to get somebody from that department. Put me on hold for 15 minutes then hung up on me. Lazy employees at its best. Can’t convince me a billion dollar company forgot to order boxes.