Customers` Favorites
“I've read other reviews & can't believe the negative comments. We ate here last night & though there was an hour wait, that was in part to how busy it was (live band & gorgeous Saturday night). The food is bar style food-- what do you expect halfway underground- 5 star?? The fried pickles were the best I've ever eaten (& I'm well-traveled) & the onion rings were divine. The entertainment was great (& they took requests). Children danced along in the dance floor & our table of 8 was entertaining in & of its own. Met some "friends" while waiting in line (as another review mentioned: you don't have to wait in line.... however, I think it would be better managed if you did wait-- it is like an unmanaged &v oversized vhostess stand with 100 people standing on gravel & in the sun). What myself & the new "friends" in line suggest is to serve beverages up top, under a canopy while you wait. I would suggest this to keep it manageable & limit those who walk down. If you don't do that, maybe consider having everyone register at a hostess stand at the gift shop (think cracker barrel) & shuttle parties down in a golf cart. Not everyone can walk down to the cavern so those who cut line are inconsiderate to the others. The hostess was fast, the ID taker was cool, our particular waitress was AMAZING (wish I had taken her name)... the raspberry cider was good... I'm glad we tried it-- you should, too!“
“Thank you for treating me like a stranger but uncomfortably as a family member. I love going to places n meeting new people. That's jus me as I walked back I found my ciggs. Anyways if I get through here again I will meet you again. Teresa your the best.“
Customers` Favorites
“Huntsville Location.. Yes I recommend this restaurant but there’s a But. We visited the Huntsville location last night at 5PM. We waited 15 minutes to get drinks. Then another 15 minutes to get a drink that was forgotten and finally place our food order. Our appetizer came out cold around 6 PM. They quickly remade it and had really good flavor. Our pizza was piping hot with good flavor but it was around 6:20. Yes it was busy and thankfully we weren’t in a hurry. But To have returning Customers, do not let customers wait for close to 1.5 hours for food and not have their drinks refilled. A few staff members were working very hard together and a lot of staff members lacked any sense of urgency or willingness to help their fellow employees out. Management was lacking last night.“
Customers` Favorites
“Amazing live experiences! Hot Lava Drag every third Monday!!“
Customers` Favorites
“Outstanding service and food every time we go. You will not be disappointed.“
Customers` Favorites
“We took our family here tonight. I was perfect. We went between 6-8 bowled, ate and played games. It was great! Friendly workers and my kids had a blast.(kids all under 7 years old) We will definitely do this when we are in town again! Cannot recommend enough!“
“The people are amazing I loved playing pool and singing karaoke“
“The food is delicious and I love their wide selection of choices. The staff is always super friendly. It's a fun place. I'm so glad to have a pool hall in downtown Florence!“
Customers` Favorites
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“Great selection! Excellent service. Great vibes. I would highly recommend! I look forward to coming back!“