Customers` Favorites
Customers` Favorites
“The food is always hot and delicious. The prices are good, and they have such friendly service!“
Customers` Favorites
“Best wings in the Shoals area hands down whether they are smoked or fried!!! The fish is also delicious. Always cooked fresh and definitely worth the wait. The Red Velvet cake is also the perfect dessert after a good meal from this establishment. The place is at the top of my list of best places to eat in the area!“
Customers` Favorites
“Best cheeseburger I've had. Fresh with a great smokey flavor. Looking forward to my next one!“
Customers` Favorites
“Loved it!!! 10-10 will be coming back!!!“
Customers` Favorites
“Had Champy's delivered while we were recording at Muscle Shoals Sound. Some of the best fried chicken anywhere. Highly recommended!“
Customers` Favorites
“This is our favorite pizza place! It tastes delicious and is loaded with toppings! Also tried the pepperoni bread and its pretty good as well! Our delivery driver was super sweet and even gave me treats for my dog! We will be ordering again soon!!“
Customers` Favorites
“Awesome food and great service!!“
“ordered a 32 piece and were not disappointed! got Nashville hot and santa fe. Nashville wasn't very hot but still tasty. wings were great size and cooked perfectly. so juicy. fries also good. just needed a tad more seasoning. 8 out of 10 will order again!“
Customers` Favorites
“This place never disappoints!! If you haven’t tried it out yet, you need too!!“
Customers` Favorites
“the Domino's Pizza on Cloverdale road has the best customer service ever I would recommend them to anyone we have been eating there for over 2 years now weekly and I have absolutely no complaints whatsoever the people that work there are above and beyond with great customer service“
Customers` Favorites
“Yup there was wings for sure“
Customers` Favorites
“The food here is always hot, fresh and good. The employees are friendly and helpful. The only suggestion I would have is for the owner or manager: While you have wonderful employees, the operation seems a little unorganized and chaotic (especially when it gets a little busy). Maybe review workflow and look at resource allocation.“
Customers` Favorites
“The staff went above and beyond to fulfill my order and I greatly appreciate it. Although the personal pan pizzas were sold out, my order was upgraded to two medium pizzas instead! I’m always thankful to receive excellent customer service.“
Customers` Favorites
“I have severe RA & Pizza Hut on coxcreek Pkwy in Florence Al created a vegan pizza @ no extra charge & they made the best pizza I've ever had in my life & after eating the pizza I had no RA flares & God bless these people who helped save my life ?“
“My honest review.. chicken Is AWESOME. Yall need to work on them sides. The mashed potatoes and gravy were served to me super cold and the potatoes hadn't been mixed well enough, kinda gross.. and the Mac needed salt. Other then that the fried chicken was top tier amazingly.“
Customers` Favorites
“Food was good but there was a long wait. Sadly I seemed to have been served faster than a couple of people who arrived and ordered prior to me.
Other than the wait, food was good and restaurant was busy. It was also rush hour and dinner time so I would expect some delays based on that but not any busier than other places I have eaten in.
If in the area again would eat there again to give another chance. Food was hot so was freshly made.“
Customers` Favorites
“we took 30 kids into Zaxbys today at lunch on a Sunday!! everyone had a separate order and every single order was 10/10. We were Very impressed!“
Customers` Favorites
“Always a cheerful greeting from the employees. Food is always hot and ready and CORRECT when I use the mobile app.
*random factoid: the founder of Little Caesar's paid for Rosa Parks' Chicago apartment for years, anonymously.
Vegetarian options: They have mushrooms, green peppers, onions, olives, etc, so it is conceivable to have a vegetarian pizza. Not possible to have a vegan pizza.
Parking: Smallish parking lot and the drive thru is not accessible from the parking lot. One must enter from Davison Ave, go past the "store" and turn left, going between 2 buildings.
Kid-friendliness: It's a take-away pizza place. There are a few seats and a game where you win a super bouncy ball. If you get a black one with the logo on it, you get a free pizza.
Other than that, no highchairs (again, this is a take-away pizza joint), no play areas, no bibs.
Wheelchair accessibility: It appears to be wheelchair accessible. My recommendation would be use the app, choose drive thru as your pick-up method to avoid having to navigate the narrow-ish sidewalk where cars regularly park too close.“
Customers` Favorites
“We had a decent meal. The fries, though hot, were not all fully cooked. The nibblers were good, but it's possible the buns had been sitting out too long. The front counter worker did a good job but didn't fully understand when I asked for an extra plate (we ordered two nibbler meals for three people). The drink machine was spewing syrup, so maybe repairs or cleaning is needed? We dined outside and noticed broken tables against the railing that really should be repaired or removed. So, overall, it was not a bad experience. The best part was the view of the sky as we ate.“
Customers` Favorites
“Awsome all around. Pizza was hot and fresh. Chicken bites were juicy. And the new pepperoni bites were great as well. Everyone was friendly and chatty. Take out was easy, and the lady behind the counter carried a great conversation with me the whole time. It is getting harder to find places that actually treat you like a human being while being a customer as well. Bravo Papa John's.“
Customers` Favorites
“Picked up an extravaganza hand tossed pizza
Ordered at the last minute before we went home. They had it ready so fast and it was fresh and hot and absolutely delish
We will definitely be back to order more.
Best pizza I’ve had in a while and it was service with a great attitude and smile
Awesome. You got to try??“
Customers` Favorites
“There is an outstanding employee at the store located on Darby Drive in Florence Alabama by the name of Grace who treats every customer with respect and being very polite. I have always really enjoyed picking up my pizzas when she is there!! My mother in-law had placed a pretty big order one time and was charged for two orders of hit wings by a different employee,who's shift ended and had left before she had received her order. When her order was done Grace was the one to give her pizzas,breath sticks and wings it was short by one order of the wings due to the fact that there wasn't anymore wings left to sell. Grace was told that she had paid for them and didn't receive them. My mother in-law showed her her receipt and she proceeded to tell her that there wasn't anymore wings available, however she offered to give a refund or to replace the item with another of bread sticks and or cheesy bread. My mother in-law said she would take the cheesy bread. Grace apologized for the inconvenience. We had to wait another 10 min on that to be ready so the pizzas would be getting a little cold waiting on that,and Grace already knew it would be so she gave my mother in-law a refund for the wings and a free cheesy bread and a 2 20oz drinks.
This is how customer service used to be years ago, employees putting the customers needs and wants first while respecting the guidelines and rules of the company at the same time. Grace is one of the main reasons that I am still a loyal customer. The food,not so much,sauce needs re evaluating along with the cook time for the bread sticks. Every time I have ever gotten bread sticks they are always doey and not very good. But just going to order a pizza and have Grace take my order is a pleasant experience. I highly recommend that she be a manager at this location,she truly deserves to be in that kind of a position.
Thank you for reading this review and hopefully it will be helpful for Grace to be promoted.
Sincerely,
HAPPY CUSTOMER
AMANDA SHELTON“
Customers` Favorites
“I’d give this location 6 stars for service if I could. I messed up and ordered a pizza for pickup from the Muscle Shoals store instead of this one. The young man that worked the window was kind enough to match the price for the pizza and called the Muscle Shoals store and had them refund my order. He did not have to do any of that, but he did.
That exemplifies customer service. The pizza was great as always and loved the fact they now offer a small pizza.
We will definitely re-visit this store simply because of the actions of this employee.“
Customers` Favorites
“Shout out to Manager Amber for fixing a Door Dash order. Zaxbys was not at fault however my driver never showed up to pick up our food. Amber got in touch with them and got a driver assigned then remade our order, keeping us updated every step of the way!!! now that's what awesomeness looks like 🤜🤛🙌“
Customers` Favorites
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“I would recommend everyone to check out HOME TOWN . It has great pizza and pasta. If singing is your thing you really want to go on karaoke nights. it’s fun friendly atmosphere . SAM is by far the best bartender in North ALABAMA , she is a rockstar❤️❤️❤️❤️❤️“