Service sucked Renea did not seem like she wanted to serve us then when I came in to tell her she didn't put Mac n cheese on my recipe she looked down said mm k and walked off peeved
Atmosphere: 5
Food: 5
Tisha Ray
Did an order ahead then had to wait 30 minutes at the restaurant for the order. There was workers going out back playing on phones while customers were sitting in cars waiting for their orders. Finally get the order and head home. Got home and the order wasn't correct. Tried calling the restaurant to let them know I was on my way back to get it fixed. They finally answered after the 5th try. Got there then had to wait until someone finally came to the counter to help me. They finally gave me to 50 nuggets that I had ordered. By this time it had been over an hour since I placed the order through the app. Got home and the nuggets were dry and there wasn't 50 nuggets in the box. This was very poor service and I would not recommend the food anymore.
Atmosphere: 2
Food: 2
Service: 1
Mark Burfeind
I do not have high expectations for fast food, you get what you pay for. What I do not understand is why I have to pull around to the parking lot when there are absolutely no other cars in the drive through. A “six minute” wait turned into a 45 minute ordeal and being forgotten about. KFC was dead whenever I ordered, 20 minutes after they had an increase of people coming and going with their food. Some sitting down, enjoying their meal, and leaving. When I finally went inside to check on my order, the food was still “not ready”. I politely waited, while the staff worked to get my order ready. When I finally arrived home, the food was subpar, and it looks like one of the workers pushed their finger through one of the biscuits. - I hate writing a negative review, but I feel like it should be shared since the service was very poor.
Atmosphere: 1
Food: 1
Service: 1
C J
The chicken is raw in the middle
Atmosphere: 4
Food: 1
Service: 3
Daria Hanser
I order original chicken with Mac and cheese and Cole slaw. I got crispy chicken and 2 sides of Cole
Food: 3
Service: 1
Karen Anderson
We frequently visited this location for lunch but will not return until changes are made. Staff and managers are extremely rude, and unattentive.. The food has become horrible original chicken is now crispy and over cooked, mac and cheese noodles are very firm, and corn is brown. Please make some serious changes to this location. My family enjoys KFC but I refuse to visit there until changes are made.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Combo
Kevin Murphy
Placed a delivery order just before noon on Sunday. The biscuits were hard, as if they were at least a day old, and the chicken was very, very greasy. I do not recommend this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Hailee Guinn
Looks like hours were just updated, and even posted on the front door.. open until 12am. 11:25 rolls around and all lights are on, but no one is to be seen, doors locked, and no one to answer drive through.
Atmosphere: 1
Food: 1
Service: 1
Traditional Petition
It's KFC... You know what you're getting... On an added note, this is one of the cleanest KFCs I've ever been in...
Atmosphere: 4
Food: 5
Service: 5
P Norv
APPALLING FOOD!!BEWARE. THIS LOCATION IS PRODUCING FOOD THAT IS NOT CONDUCIVE TO ANY STANDARD.I couldn't rate it, it was so disturbing.FOOD IS COLD, TASTELESS AND MADE US VERY ILL FOR SEVERAL DAYS. TRUST AND BELIEVE THAT IT DOES NOT MAKE US FEEL GOOD TO POST THIS. HOWEVER, SOMETHING BY THIS COMPANY NEEDS TO BE DONE IMMEDIATELY!!!BEWARE, BEWARE, PLEASE BEWARE!
Great food friendly workers and fast service.Parking: It's a free parking lot.Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fried Chicken, Two Piece Chicken Meal, 8 Piece Meal, Secret Recipe Fries, Chicken Sandwich, 12 Piece Tender Family Meal, 8 Piece Tender Family Meal, 5 Piece Tender Big Box, Famous Bowl, W Gravy, Tenders Combo, Chicken Littles, Chicken Sandwich Combo, 2 Piece Combo, Cole Slaw, Mashed Potatoes
Cherese Wakefield
Chicken strips were dry like they were old! I will never go back to the one on Central
Food: 1
Service: 3
Xzavier Montgomery
This place is trash. Some of the employees don’t wanna work which is pointless to have the job. There times are never accurate. None of the workers take accountability. All in all. Terrible place.
Atmosphere: 1
Food: 1
Service: 1
Deborah Rogers
I visited this KFC around noon today with Intentions of ordering 2 buckets of chicken for our family reunion. No one was at the front registers. So I walked around to where the workers could see me. No one acknowledged me at all as I stood waiting for a few minutes. I'm pretty sure I don't have the super powers of invisibility. I exited the building and decided maybe the drive through would be a better option. There was one other vehicle in front of me as I waited.... and waited.I wondered what was taking so long so I Rolled down my window and never heard the person make an order. I waited 5 minutes. Apparently, they never got to order anything.So I drove down to Walmart and bought chicken from the deli. Do better KFC!! Ridiculous! I would have expected better on a busy street such as Central Avenue especially for travelers. Not a good impression for Hotsprings,Arkansas?
Atmosphere: 1
Service: 1
Jimmy Clowers
I only do drive thru. It took 20 mins to get chicken tenders and mash pot.It was hot!Momma always said look on the positive side of things.
Service sucked Renea did not seem like she wanted to serve us then when I came in to tell her she didn't put Mac n cheese on my recipe she looked down said mm k and walked off peeved
Atmosphere: 5
Food: 5
Did an order ahead then had to wait 30 minutes at the restaurant for the order. There was workers going out back playing on phones while customers were sitting in cars waiting for their orders. Finally get the order and head home. Got home and the order wasn't correct. Tried calling the restaurant to let them know I was on my way back to get it fixed. They finally answered after the 5th try. Got there then had to wait until someone finally came to the counter to help me. They finally gave me to 50 nuggets that I had ordered. By this time it had been over an hour since I placed the order through the app. Got home and the nuggets were dry and there wasn't 50 nuggets in the box. This was very poor service and I would not recommend the food anymore.
Atmosphere: 2
Food: 2
Service: 1
I do not have high expectations for fast food, you get what you pay for. What I do not understand is why I have to pull around to the parking lot when there are absolutely no other cars in the drive through. A “six minute” wait turned into a 45 minute ordeal and being forgotten about. KFC was dead whenever I ordered, 20 minutes after they had an increase of people coming and going with their food. Some sitting down, enjoying their meal, and leaving. When I finally went inside to check on my order, the food was still “not ready”. I politely waited, while the staff worked to get my order ready. When I finally arrived home, the food was subpar, and it looks like one of the workers pushed their finger through one of the biscuits. - I hate writing a negative review, but I feel like it should be shared since the service was very poor.
Atmosphere: 1
Food: 1
Service: 1
The chicken is raw in the middle
Atmosphere: 4
Food: 1
Service: 3
I order original chicken with Mac and cheese and Cole slaw. I got crispy chicken and 2 sides of Cole
Food: 3
Service: 1
We frequently visited this location for lunch but will not return until changes are made. Staff and managers are extremely rude, and unattentive.. The food has become horrible original chicken is now crispy and over cooked, mac and cheese noodles are very firm, and corn is brown. Please make some serious changes to this location. My family enjoys KFC but I refuse to visit there until changes are made.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Combo
Placed a delivery order just before noon on Sunday. The biscuits were hard, as if they were at least a day old, and the chicken was very, very greasy. I do not recommend this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Looks like hours were just updated, and even posted on the front door.. open until 12am. 11:25 rolls around and all lights are on, but no one is to be seen, doors locked, and no one to answer drive through.
Atmosphere: 1
Food: 1
Service: 1
It's KFC... You know what you're getting... On an added note, this is one of the cleanest KFCs I've ever been in...
Atmosphere: 4
Food: 5
Service: 5
APPALLING FOOD!!BEWARE. THIS LOCATION IS PRODUCING FOOD THAT IS NOT CONDUCIVE TO ANY STANDARD.I couldn't rate it, it was so disturbing.FOOD IS COLD, TASTELESS AND MADE US VERY ILL FOR SEVERAL DAYS. TRUST AND BELIEVE THAT IT DOES NOT MAKE US FEEL GOOD TO POST THIS. HOWEVER, SOMETHING BY THIS COMPANY NEEDS TO BE DONE IMMEDIATELY!!!BEWARE, BEWARE, PLEASE BEWARE!
Restaurantji Recommends
Great food friendly workers and fast service.Parking: It's a free parking lot.Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fried Chicken, Two Piece Chicken Meal, 8 Piece Meal, Secret Recipe Fries, Chicken Sandwich, 12 Piece Tender Family Meal, 8 Piece Tender Family Meal, 5 Piece Tender Big Box, Famous Bowl, W Gravy, Tenders Combo, Chicken Littles, Chicken Sandwich Combo, 2 Piece Combo, Cole Slaw, Mashed Potatoes
Chicken strips were dry like they were old! I will never go back to the one on Central
Food: 1
Service: 3
This place is trash. Some of the employees don’t wanna work which is pointless to have the job. There times are never accurate. None of the workers take accountability. All in all. Terrible place.
Atmosphere: 1
Food: 1
Service: 1
I visited this KFC around noon today with Intentions of ordering 2 buckets of chicken for our family reunion. No one was at the front registers. So I walked around to where the workers could see me. No one acknowledged me at all as I stood waiting for a few minutes. I'm pretty sure I don't have the super powers of invisibility. I exited the building and decided maybe the drive through would be a better option. There was one other vehicle in front of me as I waited.... and waited.I wondered what was taking so long so I Rolled down my window and never heard the person make an order. I waited 5 minutes. Apparently, they never got to order anything.So I drove down to Walmart and bought chicken from the deli. Do better KFC!! Ridiculous! I would have expected better on a busy street such as Central Avenue especially for travelers. Not a good impression for Hotsprings,Arkansas?
Atmosphere: 1
Service: 1
I only do drive thru. It took 20 mins to get chicken tenders and mash pot.It was hot!Momma always said look on the positive side of things.
Atmosphere: 2
Food: 4
Service: 3