Panda Express in Tucson

“I love coming to this place. It is my favorite Mongolian BBQ and now they have added red cabbage and hatch green chilies to the menu. They also make crab puffs from scratch homemade, sweet and sour sauce which is just perfect for either an appetizer or a dessert. They also make a homemade pot mustard. So if you're in the mood for Asian food or a healthier option for a great dinner that's not going to blow your wallets. It's even a lower price than going to McDonald's and it is definitely way more filling and better for you. You need to come here. It has a wonderful atmosphere, very pleasing service. People who are wonderful and nice and it's family owned. So support your local Tucson business and come out. You will not regret it.“

“Customer service here is questionable. Seem like most the people speak broken English and talk quickly in addition to that which makes it even harder to understand what they're saying. I ordered the mushroom chicken and the girl says quickly like I'm supposed to know you're going to wait for the mushrooms? I said what do you mean she nods at the bowl where they dish the mushrooms from like I should know that it's not full. I said no I'd rather not wait I'll have to order something else. That's too bad I had my heart set on mushrooms I want to say why are you letting that run out as one of your main entrees that's kind of ridiculous to me. Then the lady at the cash register talks quickly in broken English and ask me questions and if I want to donate to the children's hospital and what sauces I want and I can't hardly understand what she is saying and I have to ask her to repeat herself several times. I asked for a water cup and as I am stepping away I didn't see one and ask her for it again if she's pointing towards the wall at the end of the restaurant and I'm looking over towards the wall as if there's cups there and there's not and she's pointing to a small cup that's on my tray that I overlooked. I'm wondering why didn't you just say there's a cup on your tray instead of pointing her finger towards another direction in the restaurant that caused confusion but anyhow the food was okay. not enough of a helping . I don't understand why they hire people to work in restaurants that speak broken English and then in addition that they speak quickly making even harder to understand them. I would encourage them to reconsider that in their hiring process.“

“Karla did an absolute amazing job with her customer skills. Her boss did as well. I did not catch his name. He probably told me his name, but I forgot but both of them had a great customer service. I haven’t been greeted like this in a while at panda on Oracle and today I was craving some panda and I’m glad I came by because the customer service was fantastic. Please keep it up. It felt wonderful being greeted.“

“The only reason I give 4 out of five for atmosphere is because it was so busy it was chaotic and I had a hard time just getting in the parking lot. And I still had to park in the lot beside it. I like this store, it's clean, the employees are helpful and the food is always good!“

“The worker Jesus gave my family and I such a great experience. The store was busy and he still managed to provide us with a great service and with such a positive attitude. I will definitely be coming again. We need more workers like Jesus!“

“The food is always fresh and delicious but more than that it's the attitude of the staff and most importantly management. It's always a feeling of how they can help you unlike a lot of other places that seem to throw customer service out of the window. They have always been just fantastic for me and my family this is a go to!“

“Good Experience Overall

Food was fresh and tasted good, and the staff was friendly and efficient. The restaurant was clean, and service was quick. One small thing kept it from being a full 5 stars, but overall it was a good experience and I’d come back.“

“Ordered the half and half with chow mein and fried rice, with 2 entrees- the hot orange chicken , and beef. The beef tastes really good, and my friend loved the orange chicken as well. Fried rice was a bit dry.

The service and staff was excellent, kind and efficient.“

“Our company has monthly lunches for employees and at least twice a year we order from here. The food is always delicious and the staff are wonderful. I have to order food for 2 shifts, and the order is always perfect. We will continue to order from them again and again.“

“What a great place to go to eat if you like Chinese food and are looking for a real meal deal. Lots and lots of food for very little money and the food is very good. The staff is very helpful and kind. It's a very clean and neat atmosphere. You do yourself a favor. If you like Chinese food, check this place out!“

“7:30-50 1/19 — great service from Kena? (i didn’t get to see her name tag that well) she was doing an amazing job welcoming in customers and super friendly service she was on the line by herself, doing not only orders from customers that came in but doing mobile orders as well. there was only 1 cook in the kitchen and half the bowls were empty. 1 girl in drive thru and it looked like two other people were just helping out where they could. then comes the manager Kari, yelling at them in front of the customers to hustle or do something different…like girl get ur self in there and start helping them. mind u she was doing some admin work with another higher up. super rude and this is just from a customer pov. idk that manager needs to fix her attitude and timing ….“

“Out of all the Panda Express' on the east side and mid town I come to this location instead. The staff are great and are always more than helpful. The food is always delicious and hot and the inside is always spotless. You can really tell that the staff care about all the little things...and that is greatly appreciated. Thank you.“

“Panda Express food is always good at this location. However some of the servers appear as though they hate their job lol! Some are nice and sweet. Sometimes this place runs out of orange chicken and regular sides past 10pm so dont go here late because they might run out of food you want.“

“I would like to formally nominate Panda Express for a Michelin star, a Nobel Prize, and possibly federal office.

I walked in a mere mortal. I walked out 78% orange chicken and spiritually reborn. The Orange Chicken wasn’t just crispy — it was performing a symphony. Sweet. Tangy. Crunchy. If Beethoven had a wok, this is what he’d compose.

The Beijing Beef? Loud. Confident. Wearing sunglasses indoors. The Chow Mein? Noodles with main character energy. Even the Super Greens made me feel like I had made at least one responsible decision this week.

Portion size? Generous. They don’t scoop — they believe in you. The employee asked if I wanted teriyaki sauce and I felt seen.

Ambience: fluorescent lighting that says “eat quickly” but my heart said “stay forever.”

Would I return? I would storm the gates at dawn for that orange chicken. Five stars. Ten if I could. I am now legally 12% soy sauce.“

“We stopped by three days ago on our way home from bat night at the desert museum. Sorry I didn't take any pictures but everybody was so hungry when we got home ?. The lady at the window was great and the food was delicious. We had honey walnut shrimp, orange chicken, mushroom chicken, Chow mein, crab rangoons the watermelon mango drink and know my son had a lemonade but I don't remember what flavor ?“

“I order at this location at least three times a week due to its location convenience but more importantly the service. Ale and Makhyla make my brief time at this establishment very enjoyable and make it a place where i know i will come back to.“

“The staff and environment here is so welcoming and very attentive. The staff is equally very well customer service oriented and very friendly.
So far the greatest location with great ethic and delivery with well rounded customer service trained team! The best part of all, they are all bili mg I’ll - Spanish speakers.“

“Updated review a year later: This is still my favorite location in Tucson. I absolutely love coming here. The staff is always friendly, helpful, and provides excellent customer service.

It can be a busy spot, so sometimes you may have to wait while they make food fresh, but I honestly don’t mind. I’d rather wait a few extra minutes for fresh food than get something that’s been sitting out.

In my experience, this location is better than any other Panda Express in Tucson, and I’ve been to quite a few.“