“On Sunday night, November 16, 2025 my wife wanted to order dinner and us a 3rd party app called InKind which has a special offer of spend $100 get $50 off your order. We tried several times to figure out how to get the discount and couldn’t figure it out. My wife finally called the store and spoke to Brenda who was very helpful in trying to help us and apply the discount. Ultimately, we couldn’t make it work, so we just ordered dinner without the discount for pick up.
15 minutes later, my phone rang and it was Brenda from Thai Chili 2 Gilbert Crossing who proceeded to tell us a customer had come into the store and told her how to use InKind. She shared this process with us while on the phone with my wife and we successfully used InKind and received the designated discount.
I want to stay that Brenda provided the best customer service and experience I’ve had in Gilbert in the last 11 years.
Brenda is the consummate professional in customer experience/service and her management should be very proud to have a team member like Brenda.
They have a customer for life from me and my dinner guests from a simple act of kindness and service to make a customer feel important to their local family owned Gilbert business!
Respectfully submitted,
Bob and Shelly B.
Gilbert, AZ“
“On Sunday night, November 16, 2025 my wife wanted to order dinner and us a 3rd party app called InKind which has a special offer of spend $100 get $50 off your order. We tried several times to figure out how to get the discount and couldn’t figure it out. My wife finally called the store and spoke to Brenda who was very helpful in trying to help us and apply the discount. Ultimately, we couldn’t make it work, so we just ordered dinner without the discount for pick up. 15 minutes later, my phone rang and it was Brenda from Thai Chili 2 Gilbert Crossing who proceeded to tell us a customer had come into the store and told her how to use InKind. She shared this process with us while on the phone with my wife and we successfully used InKind and received the designated discount. I want to stay that Brenda provided the best customer service and experience I’ve had in Gilbert in the last 11 years. Brenda is the consummate professional in customer experience/service and her management should be very proud to have a team member like Brenda. They have a customer for life from me and my dinner guests from a simple act of kindness and service to make a customer feel important to their local family owned Gilbert business! Respectfully submitted, Bob and Shelly B. Gilbert, AZ“