McDonald's

Name: McDonald's
Address: 10785 W Olive Ave, Peoria, Arizona, 85345, US
Telephone: (623) 977-1720
Price range: $
Rating: 2.9

$ • Fast Food, Coffee Shops, Burgers

Hours:
10785 W Olive Ave, Peoria
(623) 977-1720

Menu Order Online

About McDonald's

McDonald's, a well-known fast-food chain, has received mixed reviews from customers. While some have had positive experiences, others have encountered issues with order accuracy, customer service, and the overall quality of the food. One customer's experience was marked by multiple mistakes, from incorrect drink sizes to missing items in their order. The staff seemed rushed and impatient, leading to a frustrating encounter. Another customer, however, had a more positive experience, with their order being quickly and efficiently processed through the mobile app. Logan was very nice and quick with the order, and the food was on FIRE; the customer appreciated that the food was hot and ready. They also liked the remodeled interior and new style.

In contrast, a third customer expressed disappointment with the attention given to in-store customers, noting that staff prioritized drive-through and online orders over those dining in. The customer also mentioned a perceived decline in the quality and portion sizes of the food, suggesting they might look elsewhere for their dining needs. During a busy lunchtime, staff worked very hard despite long lines for drive-thru, in-store, and online orders. A customer praised Hailey for answering questions about toys and going above and beyond to help, calling her very helpful and kind. They appreciated her friendliness and said she is the reason they keep coming back. Overall, the reviews of McDonald's show a mix of experiences, with some customers satisfied with the speed and friendliness of staff, while others have faced issues with order accuracy and food quality. The restaurant’s ability to provide a consistently positive experience for all customers is an area that could be improved.