McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
10785 W Olive Ave, Peoria
(623) 977-1720

About McDonald's

McDonald's, a well-known fast-food chain, has received mixed reviews from customers. While some have had positive experiences, others have encountered issues with order accuracy, customer service, and the overall quality of the food. One customer's experience was marked by multiple mistakes, from incorrect drink sizes to missing items in their order. The staff seemed rushed and impatient, leading to a frustrating encounter. Another customer, however, had a more positive experience, with their order being quickly and efficiently processed through the mobile app. Logan was very nice and quick with the order, and the food was on FIRE; the customer appreciated that the food was hot and ready. They also liked the remodeled interior and new style.

In contrast, a third customer expressed disappointment with the attention given to in-store customers, noting that staff prioritized drive-through and online orders over those dining in. The customer also mentioned a perceived decline in the quality and portion sizes of the food, suggesting they might look elsewhere for their dining needs. During a busy lunchtime, staff worked very hard despite long lines for drive-thru, in-store, and online orders. A customer praised Hailey for answering questions about toys and going above and beyond to help, calling her very helpful and kind. They appreciated her friendliness and said she is the reason they keep coming back. Overall, the reviews of McDonald's show a mix of experiences, with some customers satisfied with the speed and friendliness of staff, while others have faced issues with order accuracy and food quality. The restaurant’s ability to provide a consistently positive experience for all customers is an area that could be improved.

Customers' Favorites

McDonald's Reviews

2.6
398 ratings
Restaurantji Rating
5
28%
4
6%
3
8%
2
11%
1
47%
Food
3.0
Atmosphere
2.9
Service
2.7

Share your opinion about McDonald's

Restaurantji Rating

This is one of the worst McDonald's around. It is not uncommon to sit in the drive thru line for over 20 minutes. Then when you finally get to the window the crew is rude and just throw the food at you. I will not be going to this McDonald's again. It needs to close and something better needs to open there.

Why is it so hard to get ice in your tea? This is Arizona. The ice melts. My tea is no longer cold after a few minutes. if I ask for extra ice when I place my order, can I please have it instead of being told by the young lady at the window that she already put extra ice in it when clearly the ice is melted and there's barely any ice?

I just went to the olive Avenue McDonald's in glendale AZ and was appalled by the extreme additude towards myself and coworkers by the 1st window drive thru lady. she had a horrible attitude, got aggressive when I asked about the mcchicken THATS ON THE MENU TWICE, and i was met with a, "jesus, we clearly dont sell that anymore". she also verbally attacked her male coworker when I asked him face to face about it and he tried to explain to me. strongly suggest letting her go. I...read full review

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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