Cold Stone Creamery

1949 E Camelback Rd Ste 162, Phoenix
(602) 248-9250

Menu

Photos

+66 photos
+65 photos
Add a photo

Recent Reviews

I’ve been visiting the Cold Stone Creamery on Camelback for almost two years now, and it has consistently been my favorite spot for ice cream. One of the biggest reasons I keep coming back is the incredibly nice, attentive, and genuinely personal manager. She goes above and beyond to make every visit feel special, always greeting customers with a warm smile and making sure the experience is top-notch. You can tell that she takes pride in her store and the service provided.

Recently,...
I had a small mishap the other day. at Stone Cold- I went into the ice cream shop the next day and I spoke to the manager, Sophia.She listened carefully and she corrected the situation quickly. She was professional, communicative and courteous. She provided good customer service, which sadly has become a lost art in America. I will say, other employees should be trained to provide better customer service.

I rarely give five stars. I allways leave room for error.
I am writing to express my strong disappointment after witnessing an unacceptable incident at your store. A young employee was verbally attacked by a customer who was clearly attempting to get free ice cream. Despite the customer’s aggressive and belligerent behavior, the employee remained calm, professional, and patient while simply following store policy.
The customer was upset about having to pay for toppings and claimed her ice cream was incorrect. The employee...

More Reviews