Dunkin'

Name: Dunkin'
Address: 678 E Thunderbird Rd, Phoenix, Arizona, 85022, US
Telephone: (602) 535-4804
Price range: $
Rating: 2.6

$ • Coffee Shops, Donuts

Hours:
678 E Thunderbird Rd, Phoenix
(602) 535-4804

Menu Order Online

About Dunkin' Donuts

Dunkin' is a popular spot for coffee lovers, with some customers visiting daily. While wait times can be long, the manager is responsive to issues and ensures orders are correct. The staff is generally friendly and kind, with some customers praising their excellent service. The menu accommodates dietary restrictions, offering non-dairy options like almond milk and oat milk. Customers appreciate the friendly staff and the ability to customize drinks, such as the iced caramel macchiato. However, there have been instances where menu prices were not updated, leading to some confusion at checkout. One customer praised a staff member for going above and beyond to ensure their order was correct and their coupons were accepted, making the visit smooth and enjoyable. Some customers feel that the balance between caring for walk-in customers and drive-thru orders could be improved, and there is a desire for more popular donuts, as they often seem to be out of favorites. Despite these issues, Dunkin' retains loyal customers who enjoy their coffee and friendly service.