El Pollo Loco

4102 E Thomas Rd, Phoenix
(602) 955-0791

Recent Reviews

Katte Tabares

The chicken was raw inside, the lettuce in the salad was old, they didn't give me the tortillas, I had to pay for another soda, mistake. The cashier, that food hurt my stomach ??

Atmosphere: 2

Food: 1

Service: 1

Jannette Dodge

Good staff and a great fast food option.

Atmosphere: 5

Food: 5

Service: 5

M N

Excellent food but they did forget one item in a large order. Timeliness is great, they just have accuracy issuesDietary restrictions: Pescaterian

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: 2 Piece Leg & Thigh Combo Rice&Beans

Phil Herrmann

I don't get here as often as I used to, which probably makes each one kind of special. I had the 3 piece breast and wing, and had them add an extra wing. I chose the Mexican rice and the beans for my sides, this time. Corn tortillas and House salsa finished off my order. By the time I got my drink, and put my things at my table, dinner was ready for me. It was as good as ever, and didn't last long. Filling and satisfying. I don't know when I'll be back, but be assured that I will.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsas

Noah Soper

everything in the burrito was luke warm, straight from the drive thru. But it was good

Jean Laninga

We have our favorite super fresh bowls that we get here and they’re a great gluten free option. Prices have gone way up though. Seems no matter which one we go to there’s always consistency in food prep. Love it here as a monthly treat.Dietary restrictions: Good gluten free options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Grande Avocado Chicken Bowl

Krystyn Nichole

One star giving to this location because I ordered a salad and they charged me for dressing so apparently if you order a salad at this location you have to eat it dry or spend money to dress it properly. This location is just hungry for money and a total rip off never in my life have I had to pay for salad dressing when I order a salad. They're stealing money from people and they don't even know it. This place needs to do what's right and give salad dressing with the salad instead of charging for it. Stay away from this place or check your receipt always. Bad business.

Atmosphere: 1

Food: 1

Service: 1

LL Cool M

Not fantastic.Lacks value/quality for price.

Atmosphere: 3

Food: 3

Service: 4

Laly Chau

Purchased a double chicken tostada asked for the size wasn't really offering me info, order extra guacamole got it all turning brown ordered extra salsa got their pico de gallo foaming instead of the hot salsa...the tostada was not bad, green guacamole salsa or dressing ok..ordered 3 tacos tortilla was old and nothing to impress..very dissapointed..Pollo Loco chicken was great now it is blah!

Food: 3

Service: 2

Monica De La Cruz

Their chicken is the

Atmosphere: 5

Food: 5

Service: 5

Jen

Spent over $15 for this salad and the chicken was dry and these are my sliced avocado that it came with. Two slices all brown. Never ordered from this location and probably won’t again. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Tumara Peoples

This El Pollo is on point that is including customer service and food..the was hot and fresh, and the customer service was good.. thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Glorie

The grilled Chicken is hands down delicious. The lady's restroom is beyond gross! It's a public health hazard.

Atmosphere: 3

Food: 4

Service: 5

Christa Yazzie

Love their crazy chicken and their guacamole salsa is the best. You could drink it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsas, Two Churros, Creamy Cilantro Dressing, Double Chicken Bowl, Churro, Original Pollo Bowl, Grande Avocado Chicken Bowl, Chicken Avocado Burrito, Guacamole, Avocado Salad, Chips, 2 Piece Leg & Thigh Combo Rice&Beans, Tostada Chicken, Nachos, Double Chicken Avocado Salad, Pollo Taco Loco, Classic Choxen Burrito, Street Corn Pollo Bowl

Monte “Heavy MacMac G” Adams

They take ebt and have great customer service and kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsas, Double Chicken Bowl, Chips, 2 Piece Leg & Thigh Combo Rice&Beans, Nachos, Double Chicken Avocado Salad, Classic Choxen Burrito

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