El Pollo Loco

4728 E Ray Rd, Phoenix
(480) 893-6141

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Staff was friendly, however they did mess up on two of the orders. They gave me a three piece chicken tender when I ordered and paid for a four piece which they specifically made me pull ahead because they needed one more tender. Also they did not give the side of mashed potatoes that was requested they gave a side of beans.
El Pollo Loco has always distinguished itself in the fast-casual space by offering authentic, flame-grilled Mexican food that delivers phenomenal value and portion size, making it an ideal choice for feeding families or just grabbing a very satisfying individual meal.

What makes El Pollo Loco stand out is the sheer quantity of food you receive for your money, especially when opting for one of their signature items.

If your primary goal is...
I have been here a few times. Always a great product. But the customer service here is perfection!!!! Tonight Anna helped me. She was awesome. The sweetest woman I have ever come across. And then to watch her help others that needed alot of help ordering. She never lost her genuine smile and she was so sweet to the man. I had to tell her before I left. I believe if I looked up definition of perfection her picture would be there.
Thank you Anna you are awesome!!!!
And...

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